Associate Director of Events

Hyatt Hotels Corporation is a leading global hospitality company renowned for its dedication to exceptional guest experiences, quality service, and innovative hospitality solutions. Founded in 1957, Hyatt has grown to operate numerous hotels and resorts worldwide, combining luxury, comfort, and personalized service to create memorable stays for travelers and event attendees alike. Hyatt takes pride in fostering a dynamic work environment where employees are encouraged to develop their careers while contributing to the company’s commitment to excellence. The culture at Hyatt emphasizes teamwork, integrity, and a genuine desire to satisfy the needs of guests, making it a preferred employer in the hospitality industry.

The role of Associate Director of Events at Hyatt is a pivotal leadership position within the Event department, responsible for overseeing and enhancing group business services. This role entails a high level of responsibility, managing a team typically between three to ten catering and convention services managers, which includes hiring, training, coaching, and guiding them to deliver exceptional service. The Associate Director of Events functions as a key second-in-command, particularly in larger hotel properties, ensuring the smooth operation of event services from planning to execution. Administrative responsibilities are a significant component of this position, which may involve supervision over parts of the Events department such as Meeting Connections, Administrative Assistants, or Trainees. A critical aspect of the role involves managing a sales quota, requiring the successful servicing and acquisition of group business. This position offers a competitive salary range from $79,700 to $127,300, reflecting the level of expertise and leadership skills required.

In addition to leadership and operational duties, the Associate Director of Events plays an essential role in upholding Hyatt’s standards for guest satisfaction by ensuring seamless event coordination and delivery. The candidate must demonstrate proficiency in managing complex event logistics, maintaining outstanding client relationships, and executing strategic sales initiatives. The ability to work in a fast-paced, detail-oriented, and service-focused environment is crucial, as is a keen understanding of hotel event sales and planning processes. This position is ideal for an experienced hospitality professional who combines strong organizational and interpersonal skills with a passion for delivering extraordinary guest experiences through well-managed, high-quality events. The role also requires geographic mobility and ongoing professional development, with preference given to candidates holding certifications such as CMP and having completed specialized Hyatt sales training programs like PSS and PSN.