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Associate Client Manager, Commercial Risk - Construction Practice
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $65,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
competitive salary
Employee assistance program
Job Description
The Baldwin Group is an award-winning insurance brokerage firm that is entrepreneur-led and inspired to deliver exceptional insurance and risk management solutions. With comprehensive services including Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies, The Baldwin Group serves clients across the United States and internationally. The company is listed on NASDAQ under the ticker symbol BWIN, reflecting its established presence and commitment to excellence in the insurance sector. Known for its highly differentiated culture, The Baldwin Group prides itself on its industry expertise, talented colleagues,... Show More
Job Requirements
- Bachelor's degree strongly preferred
- 2-5 years relevant experience ideal
- Demonstrates core values aligned with corporate culture
- Maintains or willing to obtain all required licenses per State Department of Insurance within 90 days
- Effective communication skills
- Client service and problem-solving skills
- Teamwork skills
- Proficiency in Microsoft Office
- Ability to learn specialized software
Job Qualifications
- Bachelor's degree strongly preferred
- 2-5 years relevant experience ideal
- Demonstrates core values aligned with corporate culture
- Maintains or willing to obtain all required licenses per State Department of Insurance within 90 days
- Effective verbal and written communication skills
- Excellent client service and problem-solving skills
- Comfortable working in a team environment
- Intermediate to advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to learn insurance company and firm software programs
Job Duties
- Assist in maintenance of appropriate client relationships through customer service so clients achieve their desired business outcomes
- Identify and evaluate risk of client accounts and escalate concerns to senior colleague
- Collaborate, communicate, and execute service to ensure service standards are met
- Oversee system data entry and processing
- Manage client audits, record minutes from Client Success meetings, track technology issues, keep Operations team informed of migration and charge status
- Complete special projects as assigned
- Continually seek opportunities to improve the firm, business segment, and processes
- Maintain timeliness and completeness when interacting with clients
- Assist colleagues as requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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