Associate Claims Adjuster, Workers Compensation

Liberty Mutual is a leading global insurer with a commitment to delivering excellence in the insurance industry. Founded with a rich history and solid reputation, Liberty Mutual has grown into one of the most respected names in property and casualty insurance, providing a comprehensive range of coverage options for individuals, families, and businesses. The company focuses on innovation, customer-centric solutions, and a culture that empowers employees to grow professionally and personally. As a fast-growing organization, Liberty Mutual continually ranks high in customer satisfaction, and employee engagement, and offers competitive compensation and benefits packages to attract top talent in the insurance industry.

Liberty Mutual is currently offering an exciting opportunity for a Workers Compensation Associate Claims Adjuster within their West Region. This role is designed to develop the knowledge and skills necessary to effectively manage commercial property, casualty, and disability claims through comprehensive hands-on training, mentoring, and practical experience. Employment type may vary as the position can be filled as an Associate Claims Adjuster, Claims Adjuster I, or Claims Adjuster II, reflecting a progressive pay scale that is competitive across various locations.

As an Associate Claims Adjuster, you will be responsible for investigating claims thoroughly by reviewing first reports of loss and associated documentation. You will determine the best first points of contact such as claimants, policyholders, or witnesses and decide when to involve auxiliary units. The role includes evaluating compensability and liability, managing an inventory of claims, negotiating settlements within prescribed limits, and accurately estimating loss costs. You'll be advising policyholders based on your investigations and employing loss management techniques such as Immediate Contact Plans and Disability Management to ensure efficient claims handling.

This role emphasizes the importance of training and requires active engagement during onboarding, including one week of onsite training at the Plano, TX office in September 2026. The successful candidate will build strong professional relationships, communicate clearly and concisely, and maintain a high level of analytical thinking. Liberty Mutual fosters an inclusive culture where every employee is valued and supported, offering career development opportunities, comprehensive benefits, and a flexible work environment vital for personal and professional growth.

Liberty Mutual’s pay philosophy recognizes the importance of skills, experience, education, certifications, and location in determining starting salaries, with the option for commission and bonus earnings under certain compensation plans. The company is committed to diversity, equity, and inclusion, ensuring a workplace free from discrimination, and promotes a fair-chance hiring process in several locations. Joining Liberty Mutual means becoming part of a community where your contributions make a meaningful impact on customers, colleagues, and the broader community, making this an ideal opportunity for those seeking a dynamic and rewarding career in insurance claims adjustment.