Associate Account Manager - Arbutus Medical

Arbutus Medical Inc. is a dynamic and rapidly expanding medical device company headquartered in Vancouver, Canada. Specializing in improving surgical procedures outside the traditional operating room setting, Arbutus Medical is focused on transforming how bedside orthopaedic trauma procedures are performed in hospital emergency departments across the United States. With a compact team of 24 passionate professionals, the company has successfully penetrated over 65 Level I Trauma Centers, including renowned institutions such as Harborview, Shock Trauma, UChicago, Barnes Jewish, Tulane, UK Health, Carolinas Medical Center, Wake Forest Baptist, and Bellevue. Arbutus Medical has built a reputation for innovative solutions that streamline clinical workflows, significantly reducing procedure times and freeing critical hospital resources.

The company has developed cutting-edge procedure kits like TrakPak and SwiftKit, which address real-world challenges faced by emergency and surgical teams during bedside procedures. These products enhance efficiency, save valuable time, and ultimately improve patient outcomes, pivotal in trauma centers that operate at full capacity. As a private medical device organization, Arbutus Medical is backed by reputable Canadian healthtech investors and holds regulatory clearances from the U.S. Food & Drug Administration (FDA) and Health Canada. Their product usage spans 40 countries, enabling more than 130,000 surgeries to date. The firm continues to innovate with patented platforms including DrillCover Technology, which adapts commercial drills for safe surgical use at accessible price points globally.

Arbutus Medical is currently poised for accelerated growth entering 2026, with strategic plans to expand its U.S. sales footprint and scale medical education efforts. In this exciting phase, the company is hiring multiple Associate Account Managers to join its commercial team across the South Central and South East regions of the United States. These are full-time roles offering competitive salary packages—budgeted base salaries ranging from $55,000 to $70,000, coupled with uncapped commissions on target adding $16,000 or more. Employees benefit from flexible working hours, work-from-home opportunities, extended health benefits, and professional development funding in a purpose-driven environment committed to improving patient care and fostering meaningful team collaboration.

As an Associate Account Manager, you will be instrumental in supporting surgeons, clinical teams, and customers by facilitating the successful adoption and utilization of Arbutus Medical’s products. Your role will involve being a key education and implementation expert, managing onsite product launches, delivering training, and providing critical support that ensures high adoption rates from the outset. This customer-facing position requires travel of over 70 percent of the work year, engaging with healthcare providers in major metro areas including Houston, Dallas, San Antonio, Austin, New Orleans, Oklahoma City, Charlotte, Raleigh, Atlanta, and Cleveland.

The position is ideal for candidates who thrive in fast-paced, dynamic settings, enjoy relationship-building, and are eager to grow a career in medical device sales and commercial leadership. You will also manage trade show activities, lead event logistics, and contribute valuable customer insights to drive product innovation. The role demands adaptability, strong communication skills, and a proactive approach to managing accounts and enhancing customer satisfaction. The Associate Account Manager will work closely with the Regional Sales Manager, playing a crucial role in pipeline management and strategic account growth.

At Arbutus Medical, diversity, equity, and inclusion are core values embedded in all facets of the company’s culture and operations. The company encourages candidates from all backgrounds to apply and commits to providing accommodations during the recruitment process. Joining Arbutus Medical means becoming part of a dedicated team passionate about making a lasting impact in healthcare, improving workflow efficiencies, and helping save lives through innovative medical technology.