Assistant Valet Parking Manager

SP+, a Metropolis company, is a leading artificial intelligence company revolutionizing the parking industry through innovative computer vision technology. We specialize in enabling seamless checkout-free parking experiences, removing the traditional hassles of tickets, machines, apps, or credit cards, allowing customers to simply drive in and drive out. As the largest parking network in America, we employ over 23,000 team members and operate across more than 4,000 locations in North America and Europe. Our mission is to reinvent parking because parking matters everywhere and influences everyone. By transforming parking into a smooth, efficient experience, we aim to save valuable time for our customers, making everyday living, working, and playing more remarkable.

The role of Assistant Manager at SP+ is a vital leadership position based in Miami Beach, FL, offering an hourly pay rate of $24.00. This position demands a minimum of two years of experience in the valet parking industry, with additional experience in hotels, guest services, and managerial roles considered highly favorable. Fluency in English is essential, with bilingual abilities in Spanish preferred. The Assistant Manager will oversee all aspects of valet parking operations and guest services, ensuring exceptional customer satisfaction and operational excellence.

Key responsibilities include supervising associates to ensure they provide courteous and professional service, monitoring parking services and rates, managing parking-related event planning, and foreseeing the impact of events on property parking operations. The Assistant Manager supports the Valet Parking Manager by handling account-related tasks and enforcing the culture and policies of SP+ Hospitality. This position requires a working knowledge of Standard Operating Procedures and the ability to make high-level decisions within assigned authority levels. Strong hospitality skills and professionalism are essential to maintain positive client and guest relationships.

Further, this role involves managing staffing levels, ensuring training and coaching of valet parking associates, and closely monitoring operations including associate and guest issues, loss prevention, and compliance with corporate guidelines. The role requires adaptability as the job may involve additional duties as assigned by supervisors or corporate management. The position title listed on payroll is Assistant Facility Manager. SP+ embraces an inclusive workplace environment and is committed to equal employment opportunities, supporting diversity in hiring and career development.

This is a comprehensive and dynamic role ideally suited for a candidate with a passion for hospitality, operational excellence, and a commitment to delivering exceptional parking experiences in a fast-paced, customer-centric environment. Candidates interested in contributing to a pioneering company in the mobility space will find this position offers both challenge and opportunity for professional growth.