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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
SP+, a Metropolis company, is a leading artificial intelligence company revolutionizing the parking industry through innovative computer vision technology. We specialize in enabling seamless checkout-free parking experiences, removing the traditional hassles of tickets, machines, apps, or credit cards, allowing customers to simply drive in and drive out. As the largest parking network in America, we employ over 23,000 team members and operate across more than 4,000 locations in North America and Europe. Our mission is to reinvent parking because parking matters everywhere and influences everyone. By transforming parking into a smooth, efficient experience, we aim to save valuable time for... Show More
Job Requirements
- High School diploma or GED
- At least 2 years’ experience in valet parking
- Fluent in English
- Valid driver’s license with acceptable driving record
- Availability to work all shifts including weekends
- Punctuality and excellent attendance
- Ability to maintain a neat appearance and uniform
- Ability to read, write and comprehend English
- Ability to perform assigned duties with minimal supervision
- Ability to apply sound judgment and enforce policies
- Ability to communicate effectively with clients and associates
- Ability to work in outdoor conditions and handle physical demands
- Ability to lift and move up to 75 lbs
Job Qualifications
- High School education or GED
- Minimum of 2 years experience in valet parking industry
- Prior guest service and hotel experience considered a plus
- Ability to communicate effectively in English, Spanish preferred
- Valid state driver’s license with an acceptable driving record
- Ability to drive manual transmission a plus
- Experience in event planning and account management
- Strong hospitality skills and professionalism
- Ability to enforce policies and procedures
- Ability to manage a team and maintain staff training
- Knowledge of valet parking software and hotel management experience a benefit
- College degree in hotel, hospitality, restaurant, or retail is advantageous
Job Duties
- Ensure all associates are greeting and assisting hotel guests and visitors in a professional and courteous manner
- Oversee parking services and rates
- Event planning related to the Valet Parking Department
- Anticipate and manage the impact of events on property parking operations
- Ensure client satisfaction through relationship building and meeting client requests
- Assist Valet Parking Manager with account management
- Ensure proper functioning and operation of the valet parking facility
- Enforce Standard Operating Procedures by valet parking associates
- Make high-level decisions with approval from the Valet Parking Manager
- Use hospitality skills to ensure guest and client satisfaction
- Monitor associate, operation, guest, and loss prevention issues
- Assist in maintaining sufficient staffing and training
- Maintain the culture and philosophy of SP+ Hospitality at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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