Job Overview
Compensation
Salary
Exact $70,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Graton Resort & Casino is a premier entertainment destination located in Rohnert Park, Sonoma County, that offers an exciting blend of gaming, dining, and hospitality experiences. As a well-established resort and casino, Graton is dedicated to providing a welcoming and high-quality environment for guests from all over the region and beyond. The resort boasts state-of-the-art facilities and amenities designed to ensure guests have an unforgettable stay. The establishment prides itself on a strong company culture rooted in exceptional service standards, with a commitment to creating memorable experiences for every visitor through friendly and professional interactions by its staff across all departments.
The role of Assistant Valet Manager at Graton Resort & Casino is a critical leadership position responsible for overseeing the daily operations of the Bell and Valet Services departments. This position plays an essential part in managing labor and operating costs while maintaining high standards of guest service. The Assistant Valet Manager ensures that all valet vehicles are properly maintained and that the Bell Desk, Valet, and Transportation departments operate smoothly and efficiently. With a focus on attentive, courteous service, this role significantly influences the first and last impressions guests have of the resort.
Candidates for this role must be able to work flexible hours, including long shifts during day, night, and weekend schedules. The Assistant Valet Manager provides support for special events and coordinates luggage pick-up and delivery services, reflecting the comprehensive nature of the job. A key aspect of this role involves maintaining an appropriate staffing level in accordance with company guidelines and promoting a professional corporate image at all times. Moreover, this position demands the capability to prioritize workloads, manage a team effectively by motivating and disciplining team members, and operate independently while demonstrating good judgment and initiative.
The annual pay rate for this position is $70,000, indicating the value of the expertise and leadership skills required. Applicants need to possess strong technical skills with proficiency in Microsoft Office (Excel, Word) and a solid knowledge of the local area around Rohnert Park and Sonoma County to effectively coordinate transportation logistics. A clean driving record and a valid driver's license are mandatory, underscoring the job’s operational focus on vehicle management and guest transportation.
In summary, the Assistant Valet Manager position at Graton Resort & Casino offers an exciting career opportunity for those passionate about hospitality management and guest services. This well-rounded role involves a mix of operational oversight, team leadership, cost management, and hands-on service delivery that directly contributes to the exceptional guest experience that Graton Resort & Casino is known for.
The role of Assistant Valet Manager at Graton Resort & Casino is a critical leadership position responsible for overseeing the daily operations of the Bell and Valet Services departments. This position plays an essential part in managing labor and operating costs while maintaining high standards of guest service. The Assistant Valet Manager ensures that all valet vehicles are properly maintained and that the Bell Desk, Valet, and Transportation departments operate smoothly and efficiently. With a focus on attentive, courteous service, this role significantly influences the first and last impressions guests have of the resort.
Candidates for this role must be able to work flexible hours, including long shifts during day, night, and weekend schedules. The Assistant Valet Manager provides support for special events and coordinates luggage pick-up and delivery services, reflecting the comprehensive nature of the job. A key aspect of this role involves maintaining an appropriate staffing level in accordance with company guidelines and promoting a professional corporate image at all times. Moreover, this position demands the capability to prioritize workloads, manage a team effectively by motivating and disciplining team members, and operate independently while demonstrating good judgment and initiative.
The annual pay rate for this position is $70,000, indicating the value of the expertise and leadership skills required. Applicants need to possess strong technical skills with proficiency in Microsoft Office (Excel, Word) and a solid knowledge of the local area around Rohnert Park and Sonoma County to effectively coordinate transportation logistics. A clean driving record and a valid driver's license are mandatory, underscoring the job’s operational focus on vehicle management and guest transportation.
In summary, the Assistant Valet Manager position at Graton Resort & Casino offers an exciting career opportunity for those passionate about hospitality management and guest services. This well-rounded role involves a mix of operational oversight, team leadership, cost management, and hands-on service delivery that directly contributes to the exceptional guest experience that Graton Resort & Casino is known for.
Job Requirements
- High school diploma or equivalent
- Three years of transportation or valet management experience preferred
- Current driver’s license and clean driving record
- Ability to communicate effectively with guests, team members, and management
- Strong leadership skills
- Technical proficiency with Internet and Microsoft Office
- Ability to work flexible long hours including nights and weekends
- Ability to motivate and discipline team members
- Knowledge of local Rohnert Park and Sonoma County area
- Ability to manage multiple priorities and workload
- Ability to work independently and demonstrate initiative
- Age 21 years or older
Job Qualifications
- Ability to communicate effectively in both written and verbal form
- Strong leadership skills
- Three years of transportation and valet management experience preferred
- Current driver’s license and clean driving record
- Technical skills including Internet, Microsoft Excel, and Word
- Aptitude for guest service and ability to work with constant schedule changes
- Ability to train, motivate, reward, and discipline team members
- Ability to work independently with initiative and judgment
- Knowledge of Rohnert Park and Sonoma County areas
- Ability to plan, coordinate, and direct all aspects of valet operations
- Ability to work cooperatively in a team environment
- High school diploma or equivalent
Job Duties
- Practice, support, and promote company culture and service standards
- Work long hours including day, night, and weekend shifts
- Ensure proper maintenance of all valet vehicles
- Manage labor and operating costs for Valet and Transportation departments
- Oversee Bell Desk, Valet, and Transportation departments to provide quality guest service
- Project a professional image of the company
- Prioritize workload
- Maintain department staffing levels
- Provide luggage pick-up and delivery
- Support guest services for special events
- Perform other job-related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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