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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
401K retirement plan with 4% match
Career advancement and professional development
tuition reimbursement and scholarship opportunities
Job Description
KFC is one of the world’s most recognizable fast-food restaurant brands, known globally for its iconic fried chicken and commitment to quality and customer satisfaction. Founded over 80 years ago, KFC has grown from a small roadside chicken stand to a thriving international franchise with thousands of locations worldwide. Known for its unique blend of herbs and spices, KFC offers a unique dining experience that blends delicious, convenient food, with a focus on community and hospitality. The brand prides itself on innovation, excellent customer service, and creating memorable experiences for its guests, which has helped maintain its leadership in the... Show More
Job Requirements
- 2+ years of restaurant or retail management experience
- assist with profit and loss management by following cash control, security procedures, maintaining inventory, managing labor and reviewing financial reports
- ensure all employees receive proper training and resources
- champion KFC's culture and values promoting equity, inclusion and belonging
- lead efforts in individual and team recognition, collaboration and motivation
- identify and recruit exceptional talent supporting the RGM in the hiring process
- possess strong communication skills for performance appraisals, disciplinary actions, and employee motivation
- adhere to corporate policies, procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- assist with profit and loss management by following cash control, security procedures, maintaining inventory, managing labor and reviewing financial reports
- ensure all employees receive proper training and resources
- champion KFC's culture and values promoting equity, inclusion and belonging
- lead efforts in individual and team recognition, collaboration and motivation
- identify and recruit exceptional talent supporting the RGM in the hiring process
- possess strong communication skills for performance appraisals, disciplinary actions, and employee motivation
- adhere to corporate policies, procedures and occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- oversee team members' adherence to shift responsibilities and maintain high food safety standards
- take charge of restaurant operations in the Restaurant General Manager's absence
- collaborate with the RGM in assessing team performance and provide ongoing constructive and positive feedback
- address employee relations issues, determine resolutions, or escalate to the RGM when necessary
- assist in sourcing, recruiting, interviewing and hiring team members
- drive a culture of equity, inclusion and belonging
- assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
- review financial reports and take appropriate actions to optimize performance
- support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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