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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
401K retirement plan with 4% match
Career advancement and professional development
tuition reimbursement and scholarship opportunities
KFC Foundation programs including free college tuition at WGU
$1 per $1 savings match program
Hardship assistance program
Job Description
KFC, a globally recognized fast-food restaurant chain, is well-known for its iconic fried chicken and exceptional customer service. As part of the world’s leading quick-service restaurant brands, KFC operates numerous outlets dedicated to delivering high-quality food and a memorable dining experience to its customers. The company prides itself on its strong brand values, including a commitment to equity, inclusion, and belonging, which it integrates into all aspects of its culture and operations. KFC offers attractive employment opportunities that emphasize career development, work-life balance, and comprehensive benefits, making it an appealing employer in the restaurant industry.
We are currently seeking... Show More
We are currently seeking... Show More
Job Requirements
- 2+ years of restaurant or retail management experience
- Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor, and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values promoting equity, inclusion and belonging
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent supporting the RGM in hiring process
- Possess strong communication skills for performance appraisals, disciplinary actions and employee motivation
- Adhere to corporate policies, procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ability to provide proper training and resources to employees
- Champion KFC's culture and values promoting equity, inclusion and belonging
- Strong communication skills for conducting performance appraisals, taking disciplinary action and motivating employees
- Experience recruiting and hiring team members
- Ability to lead team recognition, collaboration and motivation initiatives
- Knowledge of corporate policies, procedures and occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the Restaurant General Manager's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues, determine immediate resolutions, or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing and hiring team members
- Drive a culture of equity, inclusion and belonging
- Assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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