Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $22.25
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
401K retirement plan with 4% match
Career advancement and professional development
tuition reimbursement and scholarship opportunities
Job Description
KFC, a globally recognized leader in the fast-food industry, is renowned for its commitment to delivering high-quality fried chicken and exceptional dining experiences. With a presence in many countries, KFC combines a rich legacy of flavorful recipes with modern restaurant operations. KFC prides itself on fostering a positive work culture focused on growth, inclusivity, and customer satisfaction. The company is dedicated to empowering its employees with the tools and opportunities needed to excel, making it a preferred employer in the restaurant sector. Being part of KFC means joining a team that values hard work, integrity, and community engagement while continuously striving to elevate the customer experience.
The Assistant Manager role at KFC places you at the core of the restaurant's operational success. As an integral support to the Restaurant General Manager (RGM), you will uphold KFC's brand standards and inspire your team every day. This role demands a dynamic leader who leads by example by training, coaching, and recognizing team members to deliver unforgettable customer experiences. The Assistant Manager plays a critical role in maintaining the seamless flow of daily operations, especially during the RGM's absence, by making key decisions that drive team excellence. This position entails a 50-hour workweek, where 40 hours are paid at a standard rate and 10 hours at time and a half, ensuring a rewarding compensation structure. The opportunity also allows for personal and professional growth in a supportive and fun working environment where challenges are embraced. By fostering a culture of equity, inclusion, and belonging, the Assistant Manager helps shape an engaged and motivated workforce committed to delivering quality service consistently.
The Assistant Manager role at KFC places you at the core of the restaurant's operational success. As an integral support to the Restaurant General Manager (RGM), you will uphold KFC's brand standards and inspire your team every day. This role demands a dynamic leader who leads by example by training, coaching, and recognizing team members to deliver unforgettable customer experiences. The Assistant Manager plays a critical role in maintaining the seamless flow of daily operations, especially during the RGM's absence, by making key decisions that drive team excellence. This position entails a 50-hour workweek, where 40 hours are paid at a standard rate and 10 hours at time and a half, ensuring a rewarding compensation structure. The opportunity also allows for personal and professional growth in a supportive and fun working environment where challenges are embraced. By fostering a culture of equity, inclusion, and belonging, the Assistant Manager helps shape an engaged and motivated workforce committed to delivering quality service consistently.
Job Requirements
- 2+ years of restaurant/retail management experience
- Assist with profit and loss management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Assist with profit and loss management including cash control, security procedures, inventory maintenance, labor management and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing and hiring team members, while driving a culture of equity, inclusion and belonging
- Assist with profit and loss management, including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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