Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $22.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
401K retirement plan with 4% match
career advancement
Professional Development
Tuition Reimbursement
Scholarship Opportunities
KFC Foundation programs including free college tuition at WGU
Dollar for dollar savings match program
Hardship assistance program
Job Description
KFC, a globally renowned quick-service restaurant brand, is dedicated to providing exceptional food and memorable customer experiences. Known for its famous fried chicken and iconic brand, KFC operates thousands of locations worldwide, blending tradition with innovative service. The company maintains a strong emphasis on team collaboration, customer satisfaction, and community involvement, making it a preferred employer in the food service industry.
The Assistant Manager role at KFC places you at the center of restaurant operations and team leadership. As a vital support to the Restaurant General Manager, you will uphold brand standards and foster a positive and productive team environment. Your leadership will be instrumental in training, coaching, and recognizing team members to ensure each customer interaction is exceptional and aligns with the KFC Connect Success Routine. This role offers an exciting opportunity to develop management skills and influence restaurant success directly. You will manage day-to-day operations in the absence of the General Manager, make key decisions, and maintain a high level of operational excellence.
This position requires you to work a 50-hour week, with 40 hours paid at the regular rate and 10 hours compensated at time and a half, reflecting a balance between hard work and rewarding compensation. KFC values employees who embrace personal and professional growth and encourages having fun while meeting challenges head-on. The Assistant Manager is expected to take ownership in areas such as profit and loss management, inventory control, labor management, and maintaining strict food safety and facility standards. Collaboration with the General Manager in hiring and fostering a culture of inclusion, equity, and team spirit is also a crucial aspect of this role.
If you have at least two years of restaurant or retail management experience and are passionate about leading teams and enhancing customer experiences, this role offers a compelling career path. KFC supports its management team members with competitive pay, bonus opportunities, paid time off, meal benefits, comprehensive medical plans, and substantial career development prospects including tuition reimbursement and unique Foundation Programs. This role is ideal for professionals eager to lead, motivate, and grow within a globally respected brand dedicated to excellence and community values.
The Assistant Manager role at KFC places you at the center of restaurant operations and team leadership. As a vital support to the Restaurant General Manager, you will uphold brand standards and foster a positive and productive team environment. Your leadership will be instrumental in training, coaching, and recognizing team members to ensure each customer interaction is exceptional and aligns with the KFC Connect Success Routine. This role offers an exciting opportunity to develop management skills and influence restaurant success directly. You will manage day-to-day operations in the absence of the General Manager, make key decisions, and maintain a high level of operational excellence.
This position requires you to work a 50-hour week, with 40 hours paid at the regular rate and 10 hours compensated at time and a half, reflecting a balance between hard work and rewarding compensation. KFC values employees who embrace personal and professional growth and encourages having fun while meeting challenges head-on. The Assistant Manager is expected to take ownership in areas such as profit and loss management, inventory control, labor management, and maintaining strict food safety and facility standards. Collaboration with the General Manager in hiring and fostering a culture of inclusion, equity, and team spirit is also a crucial aspect of this role.
If you have at least two years of restaurant or retail management experience and are passionate about leading teams and enhancing customer experiences, this role offers a compelling career path. KFC supports its management team members with competitive pay, bonus opportunities, paid time off, meal benefits, comprehensive medical plans, and substantial career development prospects including tuition reimbursement and unique Foundation Programs. This role is ideal for professionals eager to lead, motivate, and grow within a globally respected brand dedicated to excellence and community values.
Job Requirements
- 2+ years of restaurant or retail management experience
- assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
- ensure all employees receive proper training and resources
- champion KFC’s culture and values promoting equity, inclusion and belonging in the restaurant
- lead efforts in individual and team recognition, collaboration and motivation
- identify and recruit exceptional talent supporting the RGM in the hiring process
- possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- adhere to corporate policies, procedures and Occupational Health and Food Safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- experience assisting with profit and loss management including cash control, security procedures, inventory, labor management and financial report review
- proven ability to train and provide resources to employees
- strong leadership and communication skills for conducting performance appraisals, disciplinary actions, and employee motivation
- commitment to promoting equity, inclusion and belonging
- understanding of corporate policies, procedures and Occupational Health and Food Safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues, determine immediate resolutions or escalate when necessary
- Assist in sourcing, recruiting, interviewing and hiring Team Members while driving a culture of equity, inclusion and belonging
- Act like an owner by assisting with Profit & Loss management including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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