Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $20.75
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
401K retirement plan with 4% match
Career advancement and professional development
tuition reimbursement and scholarship opportunities
Job Description
KFC, a globally recognized fast-food restaurant chain renowned for its delicious fried chicken and exceptional customer service, is seeking an Assistant Manager to join their dedicated team. KFC stands as a symbol of quality, community spirit, and culinary innovation, serving millions of customers worldwide. The company has a strong commitment to maintaining brand standards, fostering a positive work environment, and driving business success through employee development and customer satisfaction.
As an Assistant Manager at KFC, you will play a pivotal role in upholding the restaurant's success by supporting the Restaurant General Manager (RGM). This role goes beyond supervision; it involves inspiring and leading the team by example, providing training and coaching, and recognizing outstanding performance. Your leadership will be essential in delivering memorable customer experiences that align with KFC's Connect Success Routine, ensuring that every guest leaves with a positive impression.
This dynamic, hands-on position requires you to manage daily restaurant operations, particularly in the absence of the RGM. You will be empowered to make key decisions, drive the team toward operational excellence, and maintain rigorous food safety and health standards. The role embraces a culture of continuous improvement, fun, and challenge, providing an environment where personal and professional growth is nurtured.
Your work schedule will consist of a 50-hour week, with 40 hours at regular pay and an additional 10 hours compensated at time and a half, making the compensation package both competitive and rewarding. In addition to operational duties, you will collaborate with the RGM to assess team performance, offer constructive feedback, and address employee relations, ensuring a cohesive and motivated workforce. You will participate actively in recruitment, hiring, and fostering an inclusive culture that celebrates diversity and fosters a sense of belonging.
Financial acuity is also a key component of the Assistant Manager's responsibilities. You will assist in managing the Profit and Loss (P&L) by controlling cash, securing operational procedures, managing inventory, overseeing labor costs, and reviewing financial reports to optimize restaurant performance. Your efforts will contribute directly to the profitability and efficiency of the restaurant.
Furthermore, maintaining the physical restaurant space is vital. You will aid in facility maintenance and ensure that all health and safety standards are meticulously followed, providing a safe, clean, and welcoming environment for both employees and customers.
This role at KFC offers numerous benefits including competitive pay, bonus eligibility, paid time off, free meals during shifts, medical benefits, a 401k retirement plan with a 4% match, opportunities for career advancement, professional development, tuition reimbursement, and scholarship programs. Additionally, KFC Foundation Programs provide valuable support such as free college tuition at Western Governors University (WGU), a dollar-for-dollar savings match program, and a hardship assistance program, among others.
If you are a motivated individual with over two years of experience in restaurant or retail management, strong leadership skills, and a passion for fostering a vibrant, inclusive workplace culture, this Assistant Manager position could be the perfect opportunity to grow your career with a globally respected brand.
As an Assistant Manager at KFC, you will play a pivotal role in upholding the restaurant's success by supporting the Restaurant General Manager (RGM). This role goes beyond supervision; it involves inspiring and leading the team by example, providing training and coaching, and recognizing outstanding performance. Your leadership will be essential in delivering memorable customer experiences that align with KFC's Connect Success Routine, ensuring that every guest leaves with a positive impression.
This dynamic, hands-on position requires you to manage daily restaurant operations, particularly in the absence of the RGM. You will be empowered to make key decisions, drive the team toward operational excellence, and maintain rigorous food safety and health standards. The role embraces a culture of continuous improvement, fun, and challenge, providing an environment where personal and professional growth is nurtured.
Your work schedule will consist of a 50-hour week, with 40 hours at regular pay and an additional 10 hours compensated at time and a half, making the compensation package both competitive and rewarding. In addition to operational duties, you will collaborate with the RGM to assess team performance, offer constructive feedback, and address employee relations, ensuring a cohesive and motivated workforce. You will participate actively in recruitment, hiring, and fostering an inclusive culture that celebrates diversity and fosters a sense of belonging.
Financial acuity is also a key component of the Assistant Manager's responsibilities. You will assist in managing the Profit and Loss (P&L) by controlling cash, securing operational procedures, managing inventory, overseeing labor costs, and reviewing financial reports to optimize restaurant performance. Your efforts will contribute directly to the profitability and efficiency of the restaurant.
Furthermore, maintaining the physical restaurant space is vital. You will aid in facility maintenance and ensure that all health and safety standards are meticulously followed, providing a safe, clean, and welcoming environment for both employees and customers.
This role at KFC offers numerous benefits including competitive pay, bonus eligibility, paid time off, free meals during shifts, medical benefits, a 401k retirement plan with a 4% match, opportunities for career advancement, professional development, tuition reimbursement, and scholarship programs. Additionally, KFC Foundation Programs provide valuable support such as free college tuition at Western Governors University (WGU), a dollar-for-dollar savings match program, and a hardship assistance program, among others.
If you are a motivated individual with over two years of experience in restaurant or retail management, strong leadership skills, and a passion for fostering a vibrant, inclusive workplace culture, this Assistant Manager position could be the perfect opportunity to grow your career with a globally respected brand.
Job Requirements
- 2+ years of restaurant/retail management experience
- Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and Occupational Health and Food Safety standards
Job Qualifications
- 2+ years of restaurant/retail management experience
- Experience assisting with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ability to ensure all employees receive proper training and resources
- Ability to champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
- Skills in leading efforts in individual and team recognition, collaboration and motivation
- Experience identifying and recruiting exceptional talent, supporting the RGM in the hiring process
- Strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Knowledge of corporate policies, procedures and Occupational Health and Food Safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the Restaurant General Manager's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing and hiring team members while driving a culture of equity, inclusion and belonging
- Assist with Profit & Loss management including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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