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Assistant Unit Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $13.00 - $14.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
Paid vacation
career advancement
Professional Development
Tuition Reimbursement
Discounts on mortgages, vehicles, cell phones, gym memberships

Job Description

KFC Corporation is a renowned global quick-service restaurant chain specializing in fried chicken and related food items. Founded in the United States, KFC has established itself as a leader in the fast-food industry through its commitment to quality, customer satisfaction, and innovative restaurant experiences. With thousands of locations worldwide, KFC continues to expand and maintain its position as a favorite dining destination for millions of customers. Its brand is recognized for iconic recipes, customer-focused service, and a strong company culture that supports growth and development for its employees. KFC emphasizes diversity, equity, and inclusion, creating a welcoming environment for all... Show More

Job Requirements

  • 2+ years of restaurant or retail management experience
  • Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
  • Ensure all employees receive proper training and resources
  • Champion KFC's culture and values promoting equity, inclusion and belonging
  • Lead efforts in individual and team recognition, collaboration and motivation
  • Identify and recruit exceptional talent supporting the RGM in hiring
  • Possess strong communication skills for performance appraisals, disciplinary action and employee motivation
  • Adhere to corporate policies, procedures and occupational health and food safety standards

Job Qualifications

  • 2+ years of restaurant or retail management experience
  • Strong communication skills for conducting performance appraisals, taking disciplinary action, motivating and training employees
  • Ability to champion KFC's culture and values promoting equity, inclusion and belonging
  • Experience assisting with Profit & Loss management including cash control, security, inventory and labor management
  • Proven ability to lead efforts in individual and team recognition, collaboration and motivation
  • Skilled in recruitment processes to identify and hire exceptional talent
  • Knowledge of corporate policies, procedures and occupational health and food safety standards

Job Duties

  • Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
  • Oversee team members' adherence to shift responsibilities and maintain high food safety standards
  • Take charge of restaurant operations in the Restaurant General Manager's absence
  • Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
  • Address employee relations issues as they arise, determine immediate resolutions or escalate to the RGM when necessary
  • Assist in sourcing, recruiting, interviewing, and hiring team members while promoting equity, inclusion and belonging
  • Act like an owner by assisting with Profit & Loss management including cash control, security procedures, inventory maintenance and labor management
  • Review financial reports and take appropriate actions to optimize performance
  • Support the RGM in facility maintenance and ensure health and safety standards are consistently followed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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