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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
401K retirement plan with 4% match
career advancement
Professional Development
Tuition Reimbursement
Scholarship Opportunities
KFC Foundation programs including free college tuition at WGU
$1 per $1 savings match program
Hardship assistance program
Job Description
KFC Corporation is a renowned global fast-food restaurant chain known for its iconic fried chicken and commitment to delivering high-quality customer experiences. Originating in the United States, KFC has expanded worldwide, making it one of the most recognizable brands in the quick-service restaurant industry. The company prides itself on its rich heritage, innovative menu offerings, and strong emphasis on operational excellence and customer satisfaction. As a leader in the fast-food sector, KFC invests heavily in training and developing its team members to uphold brand standards and encourage a culture of inclusivity and growth.
The Assistant Manager rol... Show More
The Assistant Manager rol... Show More
Job Requirements
- 2+ years of restaurant/retail management experience
- Ability to assist with P&L management including cash control and inventory maintenance
- Experience in employee training and development
- Strong commitment to equity, inclusion and belonging
- Excellent communication and leadership abilities
- Knowledge of corporate policies and food safety standards
- Ability to handle employee relations and conflict resolution
- Availability to work a 50-hour week with flexibility
Job Qualifications
- 2+ years of restaurant/retail management experience
- Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and Occupational Health and Food Safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging
- Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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