Assistant Territory Manager

The company is a national manufacturer and installer specializing in residential outdoor wood structures, including sheds, gazebos, and play systems. With a strong reputation for quality craftsmanship and customer satisfaction, the company has established itself as a leading brand in the outdoor living industry. Focusing on both production and installation, they deliver high-quality products and services that enhance residential outdoor spaces across the region.

This role is for a hands-on Installation Manager who will be responsible for overseeing all aspects of regional field operations. The manager will work directly with contractors and assemblers, ensuring projects are completed efficiently and up to company standards. This position requires a leader who is skilled in coordinating installation efforts, coaching contractors for optimal performance, and maintaining excellent customer relations. The Installation Manager will also manage warehouse personnel to ensure smooth order preparation and inventory control. They will play an important role in fostering a motivated team environment focused on continuous improvement and strong teamwork.

As an Installation Manager, you will be expected to recruit qualified contractors and assemblers, coordinate assignments with 1099 installers, and deliver coaching to drive top customer satisfaction results. You will also be tasked with proactive communication to resolve any escalated repairs or service calls promptly. This leadership role reports to a location manager and requires occasional vendor site visits to represent the brand in various settings.

The work environment is a blend of professional office settings and manufacturing facilities, requiring adaptability to various indoor environmental conditions, noise, and physical demands such as lifting up to 50 pounds. This full-time position offers a competitive salary ranging from $50,000 to $60,000 annually, along with a comprehensive benefits package including health insurance, dental and vision coverage, 401(k) plans with matching, paid time off, and more. The role also provides on-the-job training to support continued professional development.

This position is ideal for a motivated leader with at least four years of experience in installation or relevant construction materials. The successful candidate will possess exceptional customer service skills and be proficient in Microsoft Office applications like Word, Excel, and Outlook. The Installation Manager will contribute significantly to the operational success and customer satisfaction of the company by managing team performance, operational processes, and strong vendor relations.