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Assistant Store Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $80,000.00
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Work Schedule

Standard Hours
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Benefits

employee discount
Dental Insurance
Health Insurance
401(k) matching
Opportunities for advancement
On-the-job training

Job Description

Mattress Firm is a recognized leader in the retail mattress industry, dedicated to helping people sleep well so they can live well. As a company, Mattress Firm is committed to providing customers with high-quality sleep products and exceptional service that creates a positive and lasting impression. The company has built a reputation based on trust, expertise, and a customer-centric approach, making it a preferred destination for those seeking a better night's sleep through the right mattress. Mattress Firm operates numerous stores nationwide, each supported by knowledgeable teams trained to educate and assist customers in making informed purchasing decisions. This focus on customer satisfaction sets Mattress Firm apart in the competitive retail landscape.

The Assistant Store Manager position at Mattress Firm represents a unique opportunity for driven individuals who want to elevate their retail career while making a meaningful impact on customers' lives. This role is essential for supporting the Senior Store Manager by enhancing the in-store experience, coaching associates, and maintaining operational excellence. It is designed to develop managerial skills and prepare the incumbent for future advancement to a Store Manager role. As part of this dynamic team, the Assistant Store Manager serves as a trusted sleep authority, helping customers find their dream mattress and supporting a seamless omnichannel retail environment. Beyond the traditional retail responsibilities, this role offers financial growth through competitive base pay ranging from $55,000 to $80,000, uncapped commissions, and 401(k) employer matching. The Assistant Store Manager also plays an integral role in executing company initiatives, resolving customer issues, and ensuring store standards for merchandising and product presentation are met. This position requires strong leadership, excellent communication skills, and a passion for coaching team members to improve their selling aptitude and customer service skills. Employees enjoy an inclusive and supportive workplace where career development is fostered through on-the-job training and professional growth programs. The company also promotes wellness through comprehensive benefits such as medical, dental, prescription, vision plans, mental health resources, and employee discounts on sleep products. Legal authorization to work in the United States is required, and Mattress Firm values diversity and inclusion in its workforce, encouraging applicants from all backgrounds to apply. This role provides a fulfilling career path with the security of competitive compensation, comprehensive benefits, and the satisfaction that comes from helping customers achieve better sleep and improved quality of life.

Job Requirements

  • Legal authorization to work in the United States without sponsorship
  • Ability to lift, pull, and push 50+ pounds
  • High school diploma or equivalent
  • Availability to work flexible hours including weekends and holidays
  • Strong interpersonal and communication skills
  • Previous retail experience preferred

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Strong leadership and communication skills
  • Ability to coach and develop team members
  • Knowledge of product merchandising and marketing standards
  • Ability to work in a fast-paced retail environment
  • Basic math and cash handling skills

Job Duties

  • Support development of team members by providing technical and product knowledge information to associates
  • Assist Senior Store Manager with training of store associates
  • Promote a culture of coaching by providing insights to improve customer experience and selling skills
  • Achieve or exceed store financial targets through effective execution and customer service
  • Ensure store execution of product merchandising, marketing, and POP standards
  • Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory
  • Serve as a lead in resolving customer-related issues and escalate when necessary

Job Criteria

Experience

Mid Level (3-7 years)


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