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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
employee discount
Dental Insurance
Health Insurance
401(k) matching
Opportunities for advancement
On-the-job training
Job Description
Mattress Firm is a recognized leader in the retail mattress industry, dedicated to helping people sleep well so they can live well. As a company, Mattress Firm is committed to providing customers with high-quality sleep products and exceptional service that creates a positive and lasting impression. The company has built a reputation based on trust, expertise, and a customer-centric approach, making it a preferred destination for those seeking a better night's sleep through the right mattress. Mattress Firm operates numerous stores nationwide, each supported by knowledgeable teams trained to educate and assist customers in making informed purchasing decisions. This focus... Show More
Job Requirements
- Legal authorization to work in the United States without sponsorship
- Ability to lift, pull, and push 50+ pounds
- High school diploma or equivalent
- Availability to work flexible hours including weekends and holidays
- Strong interpersonal and communication skills
- Previous retail experience preferred
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong leadership and communication skills
- Ability to coach and develop team members
- Knowledge of product merchandising and marketing standards
- Ability to work in a fast-paced retail environment
- Basic math and cash handling skills
Job Duties
- Support development of team members by providing technical and product knowledge information to associates
- Assist Senior Store Manager with training of store associates
- Promote a culture of coaching by providing insights to improve customer experience and selling skills
- Achieve or exceed store financial targets through effective execution and customer service
- Ensure store execution of product merchandising, marketing, and POP standards
- Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory
- Serve as a lead in resolving customer-related issues and escalate when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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