Mattress Firm logo

Assistant Store Manager- Sales (Bilingual)

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

employee discount
Dental Insurance
Health Insurance
401(k) matching
Opportunities for advancement
On-the-job training

Job Description

Mattress Firm is a leading specialty retailer in the mattress and sleep products industry, dedicated to helping customers achieve better sleep and improve their quality of life. With a wide network of stores across the United States, Mattress Firm is recognized for its commitment to quality products, customer service excellence, and an inclusive, supportive workplace. The company values diversity and inclusivity and offers career opportunities that encourage growth and professional development within a dynamic environment.

The role of Assistant Store Manager at Mattress Firm is designed for individuals eager to grow their careers in retail management. Positioned as a transitional role to develop skills for a future Store Manager position, the Assistant Store Manager plays a critical part in elevating the customer’s in-store experience by being a trusted sleep expert and supporting the implementation of effective sales and merchandising strategies. This role focuses on creating an engaging and welcoming shopping environment that centers on customer needs and delivers a seamless omnichannel experience. The Assistant Store Manager supports Senior Store Managers by coaching sales associates, driving company initiatives, and achieving sales performance goals, all while promoting a culture of coaching and continuous improvement.

This position offers competitive compensation within the range of $45,000 to $55,000 annually, depending on qualifications and experience, with the opportunity for uncapped commissions and bonuses for eligible roles. Employees enjoy a comprehensive benefits package, including a 401(k) plan with employer matching, medical, dental, vision, prescription coverage, mental health and life resources, on-demand pay, and employee discounts on Mattress Firm products. The company encourages internal applicants to apply through the Mattress Firm Workday system and welcomes diverse candidates, emphasizing equal opportunity employment. This is not just a job but a career opportunity with a company that cares about its employees and customers alike.

Job Requirements

  • legal authorization to work in the United States without the need for sponsorship
  • proof of eligibility to work in the United States
  • ability to lift pull and push 50+ pounds
  • willingness to learn and develop managerial skills
  • availability to work flexible retail hours
  • commitment to delivering excellent customer service

Job Qualifications

  • high school diploma or equivalent
  • previous retail or sales experience preferred
  • strong leadership and communication skills
  • ability to coach and motivate team members
  • knowledge of merchandising and customer service principles
  • basic math and inventory management skills
  • proficiency in English and Spanish preferred

Job Duties

  • support development of team members by providing technical and product knowledge information to associates serving as subject matter expert
  • assist senior store manager with training of store associates
  • promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude
  • achieve or exceed store financial targets through effective execution and customer service at the store level
  • ensure store execution of product merchandising marketing and POP standards
  • follow mattress firm procedures for product transfers to ensure proper documentation of inventory
  • ability to lift pull and push 50+ pounds

Job Criteria

Experience

Mid Level (3-7 years)


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