Assistant Store Manager Operations

Williston, VT, USA|

Job Overview

Compensation

Salary

Range $60,000.00 - $84,000.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Incentive programs

equity participation

Employee Discounts

Job Description

DICK'S Sporting Goods is a leading sporting goods retailer committed to inspiring athletes and sports enthusiasts across the United States. Founded with a mission to positively impact lives through sport, DICK'S Sporting Goods has grown into a highly respected company that values inclusivity, diversity, and community. The company prides itself on providing a wide array of quality sports equipment, apparel, and accessories to athletes of all abilities—from beginners to professionals. Beyond retail, DICK'S Sporting Goods fosters a culture of teamwork, discipline, and continuous improvement, making it a dynamic place to build a career. With a strong presence in numerous communities, DICK'S Sporting Goods not only equips athletes for success but also supports them through dedicated programs and customer-centric service. The retailer emphasizes creating confidence and excitement for every athlete by delivering exceptional experiences and personalized service. This approach is reflected across all levels of the organization, highlighting the importance of inclusivity and ensuring that all teammates and athletes feel welcome and valued on and off the floor.

The role of Assistant Store Manager of Operations at DICK'S Sporting Goods is a pivotal leadership position that focuses on optimizing store operations and driving business growth through efficiency and accuracy. This role involves directly managing a team of supervisors while indirectly influencing the broader store team through coaching, mentoring, and development initiatives. The Assistant Store Manager works closely with the Store Manager to execute comprehensive business growth plans, forecast sales, and implement operational strategies that support long-term success. A significant part of the role is ensuring excellence in both front-of-house and back-of-house store operations, maintaining merchandise presentation standards, and delivering elevated customer service that aligns with DICK'S Sporting Goods' brand values. The Assistant Store Manager also leads critical training programs, supports workforce planning and scheduling, and takes ownership of hiring and performance management decisions for supervisory and hourly staff. This role requires someone who is accountable, coachable, and collaborative—someone who thrives in a fast-paced retail environment dedicated to continuous improvement and providing memorable athlete experiences. The position offers a targeted pay range of $60,000 to $84,000, supplemented by a competitive total rewards package that may include incentives, equity, and benefits. Alongside a commitment to fair and equitable pay practices, DICK'S Sporting Goods offers a generous benefits suite, contributing to a rewarding work environment. Joining as an Assistant Store Manager means being part of a team that values integrity, innovation, and authenticity, with strong support for personal and professional growth from day one.

Job Requirements

High school diploma or equivalent
1-3 years experience
1-3 years of retail management experience or customer-focused experience
cameras must be on during all virtual interviews
AI tools are not permitted to be used during the interview process
offers contingent upon satisfactory background check including ID verification

Job Qualifications

High school diploma or equivalent
1-3 years experience
1-3 years of retail management experience or customer-focused experience

Job Duties

Collaborates with the Store Manager to develop and execute business growth plans including forecasting and planning 90 plus days out
ensures operational strategies support long-term success and identifies opportunities in the store and validates key programs and processes such as BOPIS and ship-from-store
directly manages a team of Captains and indirectly manages the broader store team through influence, coaching, and development
equips leaders to lead others effectively and fosters a high-performing, inclusive team environment
upholds company merchandising and presentation standards including floor sets, signage, price changes, inventory presentation, and replenishment
promotes and drives company programs such as customer loyalty, warranty sales, and private label credit card enrollment
acts as a role model for service, selling, and leadership behaviors
leads and validates key training initiatives and ensures all teammates are trained to deliver elevated athlete experiences
partners with Store Manager on workforce management and approves staffing plans
oversees payroll and scheduling to align with budget goals and adapt to sales trends
hires and builds strong teams by creating hiring strategies and making hiring decisions for the Captain and hourly teams
holds teammates accountable for meeting operational guidelines, brand standards, customer service expectations, and company policies
ensures store safety and operational procedures are upheld
creates an inclusive environment where teammates and athletes are welcomed and respected
enforces policies related to safety, loss prevention, and standard operating procedures
holds teammates accountable for compliance and performance