DICK'S Sporting Goods logo

Assistant Store Manager - Operations

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development programs
flexible scheduling

Job Description

DICK'S Sporting Goods is a leading specialty retailer of sporting goods and active apparel that believes in the transformative power of sports. With a commitment to inspiring athletes of all levels and abilities, DICK'S Sporting Goods fosters an inclusive and diverse workforce that truly reflects the vibrant communities it serves. Founded on the principle that sport changes lives positively, the company continues to champion innovation, teamwork, and athlete empowerment throughout its expansive network of stores. At DICK'S, employees aren't just team members; they are part of a mission to equip every athlete to achieve their dreams while delivering exceptional customer experiences.

As an integral part of its dynamic retail team, DICK'S Sporting Goods offers more than just a job; it provides a platform for personal and professional growth. The company cultivates a welcoming and supportive environment from the very first day, ensuring all teammates are empowered, valued, and encouraged to succeed. This is a workplace where accountability, collaboration, and trust form the cornerstone of every interaction.

The opportunity to join DICK'S Sporting Goods as the Assistant Store Manager of Operations is a significant leadership role focused on operational excellence, team development, and customer satisfaction. This position places you at the forefront of managing store performance in a fast-paced retail environment where efficiency and accuracy are key. You will partner closely with the Store Manager to drive business growth through strategic planning and the execution of operational initiatives. Your leadership will cultivate a high-performing, inclusive team that consistently delivers outstanding athlete experiences.

As an Assistant Store Manager of Operations, you will be responsible for coaching and mentoring a team of Captains (Supervisors), while indirectly influencing the broader store team. You will ensure adherence to merchandising, presentation, and company programs, such as loyalty initiatives and warranty sales. This role demands strong operational focus, from overseeing payroll and staffing schedules to hiring and performance management, all aimed at sustaining a smooth and efficient store operation that aligns with business goals.

Furthermore, you will play a critical role in upholding the company’s standards for safety, loss prevention, and policy compliance, fostering a respectful environment where teammates and athletes feel valued and welcomed. Your ability to lead, motivate, and develop this team will directly impact the store's success and the overall athlete experience.

This position is ideal for leaders who are coachable, disciplined, and passionate about retail and sports. You will thrive in a culture that values continuous improvement and innovation, where your efforts contribute directly to redefining what is possible in sports retail. If you aspire to be part of the world’s greatest sports team and make a tangible difference in the lives of athletes, DICK’S Sporting Goods invites you to apply and build your career with them today.

Job Requirements

  • High school diploma or equivalent
  • 1-3 years of experience
  • 1-3 years of retail management or customer-focused experience
  • Must adhere to company policies including virtual interview guidelines
  • Must participate in background check and ID verification
  • Candidates must not use AI tools during the interview process
  • Cameras must be on during virtual interviews

Job Qualifications

  • High school diploma or equivalent
  • 1-3 years of experience
  • 1-3 years of retail management or customer-focused experience
  • Ability to coach and develop teams
  • Strong organizational and communication skills
  • Leadership experience
  • Commitment to inclusive and diverse workplace
  • #DSGT1 program knowledge

Job Duties

  • Collaborates with the Store Manager to develop and execute business growth plans including forecasting and planning 90+ days out
  • Manages a team of Captains (Supervisors) and influences broader store team through coaching and development
  • Upholds merchandising and presentation standards including floor sets, signage, price changes, and inventory presentation
  • Leads training initiatives and ensures teammates are equipped to deliver elevated athlete experiences
  • Oversees workforce management including staffing plans, payroll, and scheduling aligned with budget and sales trends
  • Partners in hiring decisions for supervisory and hourly teams and coaches on interview and hiring practices
  • Maintains compliance with operational guidelines, safety standards, and company policies ensuring a welcoming environment for all

Job Criteria

Experience

Mid Level (3-7 years)


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