Job Overview
Compensation
Salary
Range $60,000.00 - $84,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Incentive programs
equity
Job Description
DICK'S Sporting Goods is a leading sporting goods retailer in the United States, dedicated to inspiring athletes and sports enthusiasts of all levels through quality products and exceptional customer service. Founded with a passion for sports, DICK'S Sporting Goods emphasizes the transformative power of sports in people's lives and strives to create experiences that build confidence and excitement. The company prides itself on fostering an inclusive and diverse workforce that reflects the wide range of communities it serves. With a commitment to innovation, teamwork, and continuous improvement, DICK'S Sporting Goods stands as a prominent employer in the retail sector, known for its supportive work environment and dedication to personal and professional growth.
The role of Assistant Store Manager of Operations at DICK'S Sporting Goods is crucial in maintaining the smooth and efficient running of the store's operations. This position focuses heavily on operational execution that drives efficiency, accuracy, and a seamless athlete-focused shopping experience. As part of the store leadership team, the Assistant Store Manager of Operations works closely with the Store Manager to implement business growth plans, forecast trends, and ensure that both front-of-house and back-of-house functions operate at a high level.
In this role, the Assistant Store Manager directly manages a team of Captains (supervisors) and indirectly influences the broader store team by providing coaching, development, and leadership that fosters an inclusive and high-performing environment. The role requires overseeing performance management, promoting compliance with company policies, and maintaining high merchandising and presentation standards to enhance the athlete experience. Responsibilities also include managing staffing plans, payroll, scheduling, and recruiting, hiring, and developing talent to build strong teams.
This position demands a leader who is disciplined, collaborative, and accountable, with a passion for delivering outstanding customer service and leading by example. The Assistant Store Manager of Operations plays an integral part in upholding company safety standards, loss prevention policies, and operational procedures to ensure a safe and welcoming environment for both teammates and athletes. The targeted pay range for this role is between $60,000 and $84,000, and it is part of a competitive total rewards package that may include incentives, equity, and benefits. Individual pay is determined by factors such as experience, location, and internal pay equity, with regular reviews to maintain competitiveness and fairness. This is a full-time opportunity for professionals seeking to grow their career in retail management within a supportive, dynamic, and sports-focused company.
The role of Assistant Store Manager of Operations at DICK'S Sporting Goods is crucial in maintaining the smooth and efficient running of the store's operations. This position focuses heavily on operational execution that drives efficiency, accuracy, and a seamless athlete-focused shopping experience. As part of the store leadership team, the Assistant Store Manager of Operations works closely with the Store Manager to implement business growth plans, forecast trends, and ensure that both front-of-house and back-of-house functions operate at a high level.
In this role, the Assistant Store Manager directly manages a team of Captains (supervisors) and indirectly influences the broader store team by providing coaching, development, and leadership that fosters an inclusive and high-performing environment. The role requires overseeing performance management, promoting compliance with company policies, and maintaining high merchandising and presentation standards to enhance the athlete experience. Responsibilities also include managing staffing plans, payroll, scheduling, and recruiting, hiring, and developing talent to build strong teams.
This position demands a leader who is disciplined, collaborative, and accountable, with a passion for delivering outstanding customer service and leading by example. The Assistant Store Manager of Operations plays an integral part in upholding company safety standards, loss prevention policies, and operational procedures to ensure a safe and welcoming environment for both teammates and athletes. The targeted pay range for this role is between $60,000 and $84,000, and it is part of a competitive total rewards package that may include incentives, equity, and benefits. Individual pay is determined by factors such as experience, location, and internal pay equity, with regular reviews to maintain competitiveness and fairness. This is a full-time opportunity for professionals seeking to grow their career in retail management within a supportive, dynamic, and sports-focused company.
Job Requirements
- High school diploma or equivalent
- 1-3 years of experience
- 1-3 years of retail management or customer-focused experience
- Ability to lead and coach a team
- Strong organizational and communication skills
- Experience managing scheduling and payroll
- Knowledge of company policies and operational standards
Job Qualifications
- High school diploma or equivalent
- 1-3 years of experience
- 1-3 years of retail management or customer-focused experience
- Experience in coaching and developing teams
- Strong leadership and communication skills
- Ability to manage operational processes and staff scheduling
- Knowledge of merchandising and retail operations
- Commitment to fostering an inclusive team environment
Job Duties
- Collaborates with the store manager to develop and execute business growth plans including forecasting and planning 90 days out
- Directly manages a team of captains and indirectly manages broader store team through coaching and development
- Upholds company merchandising and presentation standards ensuring compliance with floor sets, signage, price changes, and replenishment
- Leads company programs such as customer loyalty participation and private label credit card enrollment
- Demonstrates leadership in training initiatives, ensuring teammates are equipped to deliver quality athlete experiences
- Partners with the store manager on workforce management including staffing plans, payroll, and scheduling
- Responsible for hiring decisions for captains and hourly staff and coaches supervisors on effective hiring and team-building practices
- Holds teammates accountable for operational guidelines, brand standards, customer service expectations, and company policies including safety and loss prevention
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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