Assistant Store Manager NO NIGHTS! Tues - Sat 9:30AM to 5:30PM

SmartStop Self Storage is one of the largest and fastest-growing self-storage operators in North America. Headquartered in sunny Ladera Ranch, California, the company owns, operates, or manages over 460 properties across 35 U.S. states as well as Washington D.C., and extends into four provinces in Canada. With more than 35 million rentable square feet of storage space, SmartStop offers a vast and dynamic portfolio that caters to a diverse customer base. Employing over 1,000 dedicated team members, the company prides itself on delivering an award-winning customer experience, evidenced by recognitions such as Newsweek’s Best Customer Service for three years running (2021 to 2023) and the Reputation 800 Award in 2023. Additionally, SmartStop’s workplace culture has been honored as a Top Workplace in Orange County for two consecutive years, underscoring its commitment to creating an engaging and supportive environment for employees.

At SmartStop, innovation, embracing change, and elevating every team member’s journey are driving principles, making it a vibrant and attractive workplace for those looking to grow their career in self-storage operations. The Assistant Store Manager role at SmartStop’s Santa Clara, California locations (Store #1435 and Store #1436) offers a pivotal position within the operational team, focusing on customer service, team leadership, and site management. This position operates during daytime hours only, from Tuesday through Saturday, 9:30 AM to 5:30 PM, eliminating the need for evening or night shifts. Starting pay ranges from $24.00 to $25.00 per hour plus an additional bonus, positioning it as a competitive and rewarding opportunity for motivated professionals.

The Assistant Store Manager is deeply involved in all phases of store operation including leasing storage units and parking spaces, preparing rental agreements, and handling monetary transactions. Beyond the core administrative tasks, the role includes light maintenance duties, overseeing the cleaning of vacated and general property areas to maintain excellent curb appeal, and supervising on-site projects to ensure smooth daily operations. As a customer-facing position, it also demands exemplary communication and interpersonal skills to promote and sell self-storage solutions, build strong tenant relationships, and contribute to the overall positive reputation of the location. Reliability is essential for this position, as the candidate must have dependable transportation, a valid driver’s license, current auto insurance, and pass a background check. This comprehensive role is ideal for individuals who are detail-oriented, organized, and passionate about providing stellar customer service while effectively managing multiple operational facets of a growing company.