SmartStop Self Storage logo

Assistant Store Manager - No Nights!

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.50 - $1.00
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Work Schedule

Standard Hours
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Benefits

Monthly bonus incentive plan
Health Insurance
Dental Insurance
Vision Insurance
No evening hours
Paid Time Off
401(k) matching
Life insurance
Disability insurance
Employee assistance program
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Job Description

SmartStop Self Storage, listed on the New York Stock Exchange under the ticker SMST, is one of the largest and fastest-growing self-storage operators in North America. With its headquarters located in the sunny city of Ladera Ranch, California, SmartStop has built an extensive network of more than 460 properties spanning across 35 U.S. states, Washington D.C., and four provinces in Canada. This vast footprint offers over 35 million rentable square feet of storage space, serving a broad and diverse clientele. The company prides itself on employing over 1,000 dedicated team members who are the cornerstone of its operations, ensuring that every customer's experience is smooth, secure, and satisfactory. Recognized for excellence, SmartStop has won Newsweek’s Best Customer Service award for three consecutive years (2021-2023) and the prestigious Reputation 800 Award in 2023. Furthermore, the company’s workplace culture has been lauded as a Top Workplace in Orange County for two consecutive years, demonstrating its commitment to employee satisfaction and growth. SmartStop’s mission is built around embracing innovation, driving industry standards, and fostering an inclusive environment where every team member can thrive and grow alongside the company. As a dynamic and forward-thinking organization, SmartStop offers ample opportunities for career advancement and personal development to individuals who join their team.

The role of Assistant Store Manager at SmartStop Self Storage, specifically for Store #6133 located in Colorado Springs, CO, offers an exciting opportunity to be part of a company that is changing the game in the self-storage industry. This full-time role entails operating during convenient hours—Monday through Friday from 9:30 am to 6:00 pm, Saturday from 9:00 am to 4:00 pm, and Sunday from 10:00 am to 2:00 pm—without the need for evening or night shifts. Starting at a competitive wage of $18.50 per hour plus bonus incentives, this position is designed for detail-oriented individuals who enjoy staying organized and have a knack for solving problems effectively. The Assistant Store Manager is a hands-on role deeply involved in all operational facets of the property including leasing storage and parking units, managing and supporting team members, assisting with property maintenance, and overseeing onsite projects. Additionally, the role emphasizes maintaining excellent relationships with tenants and ensuring the property’s curb appeal and cleanliness are up to company standards. The successful candidate will thrive in a fast-paced environment, adapting to change while delivering exceptional customer service and promoting self-storage solutions that meet customer needs. This role is ideal for someone who enjoys working both independently and collaboratively within a team, values effective communication, and possesses a positive attitude. The company also requires reliable transportation, a valid driver’s license, and current auto insurance. Candidates will undergo a background check as part of the hiring process. Joining SmartStop means becoming part of a company that values diversity, equity, and inclusion, fosters a collaborative environment, and encourages

Job Requirements

  • High school diploma or equivalent
  • previous customer service or retail experience preferred
  • strong communication skills
  • ability to work independently and with a team
  • positive and adaptable mindset
  • reliable transportation
  • valid driver’s license
  • current auto insurance
  • must pass background check

Job Qualifications

  • High school diploma or equivalent
  • experience in customer service or retail sales preferred
  • excellent communication skills
  • ability to work independently and as part of a team
  • strong problem-solving skills
  • adaptability to change
  • positive attitude
  • valid driver’s license and reliable transportation

Job Duties

  • Rent storage units
  • prepare rental agreements
  • handle monetary transactions and banking activities
  • clean vacated units and maintain general property cleanliness
  • promote and sell self-storage solutions to potential customers
  • perform light maintenance
  • maintain a working knowledge of all products and services
  • maintain general curb appeal
  • comply with transportation and licensing requirements
  • undergo background checks
  • perform other duties as assigned

Job Criteria

Experience

No experience required


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