SmartStop Self Storage logo

Assistant Store Manager - No Nights!

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $21.00 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K Matching
Life insurance
Disability insurance
Employee assistance program
Bonuses
discounts

Job Description

SmartStop Self Storage is a leading self-storage operator in North America, recognized for its innovative approach to storage solutions and exceptional customer service. Founded with the mission to provide secure, accessible, and convenient storage options, SmartStop has grown rapidly to become one of the largest companies in this sector. Headquartered in Ladera Ranch, California, the company manages over 460 properties spread across 35 U.S. states, Washington D.C., and four Canadian provinces, offering more than 35 million rentable square feet of storage space. With a workforce exceeding 1,000 dedicated employees, SmartStop is committed to creating a supportive and vibrant workplace culture that values diversity, inclusion, and employee growth. The company has consistently earned accolades such as Newsweek's Best Customer Service Award for three consecutive years from 2021 to 2023, as well as the prestigious Reputation 800 Award in 2023. Additionally, SmartStop has been recognized as a Top Workplace in Orange County for two consecutive years, underscoring its dedication to employee satisfaction and engagement.

The Assistant Store Manager role at SmartStop is a vital position that offers an exciting opportunity to join a dynamic team dedicated to delivering superior storage solutions to customers. Located at Store #6112 in Chula Vista, CA, this role operates during standard business hours with no evening shifts required, ensuring a healthy work-life balance. The position involves a comprehensive range of responsibilities critical to the daily operation and success of the storage facility. The ideal candidate will be attentive to detail, highly organized, and passionate about problem-solving to enhance tenant satisfaction and operational efficiency. Core duties include leasing storage units and parking spaces, preparing rental agreements, handling financial transactions, and overseeing the cleanliness and maintenance of the property. The Assistant Store Manager also plays an essential role in promoting self-storage services to customers and maintaining attractive curb appeal for the facility. This position demands strong interpersonal skills to manage tenant relationships and lead onsite projects effectively.

SmartStop offers a competitive starting wage of $21 per hour plus bonus incentives, creating financial motivation alongside career development opportunities. The company supports its employees with a comprehensive benefits package that includes health insurance (medical, dental, and vision), paid time off, a 401(k) matching plan, life and disability insurance, and employee assistance programs. Employees also enjoy access to exclusive discounts on health and fitness partnerships, legal services, entertainment, and electronics. The culture at SmartStop fosters growth, teamwork, and innovation, encouraging employees to embrace change and drive continuous improvement. If you are seeking a role that combines customer service excellence with leadership and operational responsibilities in a fast-growing company, the Assistant Store Manager position at SmartStop Self Storage is a perfect fit.

Job Requirements

  • High school diploma or equivalent
  • reliable transportation
  • valid Driver's License
  • current auto insurance
  • ability to pass background check
  • availability to work specified business hours
  • ability to perform light maintenance and cleaning tasks
  • excellent communication skills
  • adaptability to change
  • positive attitude

Job Qualifications

  • High school diploma or equivalent
  • previous retail or customer service experience preferred
  • strong communication skills
  • ability to work independently and as part of a team
  • basic maintenance skills
  • knowledge of storage products and services is a plus
  • customer-focused mindset
  • reliable transportation
  • valid Driver's License
  • current auto insurance

Job Duties

  • Rent storage units
  • prepare rental agreements
  • handle monetary transactions and banking activities
  • clean vacated units and maintain general property cleanliness
  • promote and sell self-storage solutions to potential customers
  • perform light maintenance
  • maintain a working knowledge of all products and services
  • ensure general curb appeal
  • comply with company policies and procedures
  • perform other duties as assigned by the company

Job Criteria

Experience

No experience required


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