Rothy's logo

Assistant Store Manager - Fillmore

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $25.00 - $30.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
401K Matching
Health Insurance
mental health benefits
wellness reimbursement
employee discount

Job Description

Rothy's is a pioneering company dedicated to sustainable fashion, transforming millions of plastic bottles into stylish and eco-friendly shoes and bags. Located in San Francisco, CA, the company places the planet and its people first, emphasizing environmental responsibility alongside exceptional customer service. Rothy's retail stores offer more than just shopping; they provide personalized experiences where clienteling and genuine connection are at the core. Every interaction, from helping customers find the perfect fit to sharing the story of their sustainable designs, reflects a commitment to fostering lasting relationships and brand loyalty.

The role of Assistant Store Manager at Rothy's is a critical leadership position within the retail team. This role partners closely with the Store Manager to cultivate a culture of service, operational excellence, and sales performance. The Assistant Store Manager leads by example on the sales floor, inspires the team, and ensures that each customer receives an exceptional shopping experience. Acting as the "Manager on Duty" in the Store Manager's absence, the Assistant Store Manager supports leadership responsibilities and business operations, making sure all store functions run smoothly.

This position involves recruiting, hiring, onboarding, and training the store team while upholding high standards for service, selling skills, and product knowledge. The role also includes supporting daily store operations and visual merchandising to maintain brand consistency and a seamless experience for both customers and employees. Building customer loyalty through effective clienteling and exceptional service is a continuous priority, as is driving sales through goal-setting, coaching, and celebrating team successes.

Additionally, the Assistant Store Manager plays a role in planning and executing in-store events designed to increase brand awareness and engage the local community. This team-first role demands collaboration, dedication to Rothy's core values of innovation, environmental care, and inclusivity, and a commitment to creating a welcoming, innovative, and results-driven retail environment. The position requires 18 years or older, with availability to work at least 40 hours per week including peak retail days and holiday shifts.

Compensation for the Assistant Store Manager ranges from $25.00 to $30.00 per hour, with eligibility for bonuses and a comprehensive benefits package. This role is an excellent opportunity for retail professionals seeking to grow their leadership skills in a mission-driven company that values sustainability, exceptional customer experience, and community engagement.

Job Requirements

  • 18 years or age or older
  • Availability to work a minimum of 40 hours/week, including peak business days, holidays, and evening and opening shifts
  • Ability to stand/walk an entire shift
  • Ability to lift, push, carry or otherwise move up to 25 lbs
  • Ability to frequently bend, reach, stretch, and safely use ladders and step stools
  • Ability to uphold Rothy's Experience by following the dress code, including wearing Rothy’s shoes during every shift

Job Qualifications

  • 2-4 years of retail experience, with at least 1 year in a leadership role
  • A proven ability to meet or exceed sales targets through both personal performance and team leadership
  • Strong skills in coaching and developing talent on the sales floor
  • Familiarity with operational processes, including merchandising and shipment
  • Ability to stand/walk an entire shift
  • Ability to lift, push, carry or otherwise move up to 25 lbs
  • Ability to frequently bend, reach, stretch, and safely use ladders and step stools
  • Ability to uphold Rothy's Experience by following our dress code, including wearing Rothy’s shoes during every shift
  • Availability to work a minimum of 40 hours/week, including peak business days (Fridays, Saturdays, Sundays), holidays, and evening and opening shifts

Job Duties

  • Partner with Store Manager on recruiting, hiring, onboarding, and training a strong store team
  • Maintain a high performance standard by training the team on all SOPs, service expectations, selling skills, and Rothy's product knowledge
  • Support the execution of the Division of Responsibility program by successfully owning assigned areas of responsibility
  • Develop team performance and engagement through regular floor observations, in-the-moment coaching, ongoing check-ins, and participation in monthly 1:1s
  • Support the team in daily store operations and visual merchandising to ensure a seamless customer and employee experience
  • Lead and model Rothy's Experience through exceptional service and selling from the sales floor, actively coaching, training, and inspecting behaviors to uphold brand standards
  • Build customer loyalty through effective clienteling and relationship-building on the sales floor

Job Criteria

Experience

Mid Level (3-7 years)


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