Assistant Store Manager - Edwin Watts Golf
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
base pay
quarterly bonuses
Paid vacation
401(k) matching
health benefits
Company HSA contribution
employee discount
golf-specific learning opportunities
hands-on training
Job Description
Edwin Watts Golf is a prominent member of the Worldwide Golf family, a leading golf retail and e-commerce group with over 95 stores operating across more than 25 states. With a history spanning over 50 years, Worldwide Golf represents a dynamic and expanding enterprise, providing a wide variety of golf-related products and services. The family of brands includes Roger Dunn Golf Shops, The Golf Mart, Golfers' Warehouse, Van's Golf Shops, Uinta Golf, Las Vegas Golf Superstore, Golfdom, Mike's Golf Outlet, Golf and Ski Warehouse, Cool Clubs, and several online platforms such as Worldwidegolf.com, Globalgolf.com, Fairwaystyles.com, and Getclubs.com. This extensive network offers employees a wealth of opportunities for growth, mobility, and career advancement within the golf retail sector. Edwin Watts Golf is known for its commitment to excellent customer service, promoting a culture built around the "Sure No Problem" philosophy, which emphasizes putting the customer first to ensure an exceptional and memorable shopping experience.
The role of Assistant Manager at Edwin Watts Golf is a full-time position with a competitive compensation package that includes base pay plus quarterly bonuses. The company enhances employee satisfaction and well-being by offering paid vacation, 401(k) matching, health benefits with company contributions to Health Savings Accounts (HSA) for full-time employees, and a strong employee discount. This role is ideal for individuals passionate about golf and retail management, seeking a position where they can leverage their leadership skills and product knowledge while contributing to the continued growth and success of the store.
As an Assistant Manager, you will be responsible for promoting and maintaining store culture aligned with company values. You will execute day-to-day operational plans and strategies developed by the Store Manager, playing a critical role in delivering a positive golf store experience. Your duties will involve maintaining a strong knowledge of golf products and educating staff and customers, controlling inventory shrink and expenses, and ensuring the sales floor is well stocked and visually appealing according to brand guidelines. You will oversee visual merchandising, ensure compliance with all policies and procedures through regular audits and communication, and adjust scheduling to meet workload demands efficiently.
The role also includes building and nurturing relationships within the local golf community, acting as a brand ambassador to foster partnerships and elevate the store's profile. In customer service situations, you will handle any negative experiences by de-escalating conflicts and ensuring customer satisfaction, using feedback to coach and improve team performance. Moreover, you will support employee development by identifying growth and training opportunities, continuously seeking ways to improve store processes. This leadership position demands a blend of operational excellence, team management, and community engagement, providing a rewarding career path within a growing company dedicated to the golf industry.
The role of Assistant Manager at Edwin Watts Golf is a full-time position with a competitive compensation package that includes base pay plus quarterly bonuses. The company enhances employee satisfaction and well-being by offering paid vacation, 401(k) matching, health benefits with company contributions to Health Savings Accounts (HSA) for full-time employees, and a strong employee discount. This role is ideal for individuals passionate about golf and retail management, seeking a position where they can leverage their leadership skills and product knowledge while contributing to the continued growth and success of the store.
As an Assistant Manager, you will be responsible for promoting and maintaining store culture aligned with company values. You will execute day-to-day operational plans and strategies developed by the Store Manager, playing a critical role in delivering a positive golf store experience. Your duties will involve maintaining a strong knowledge of golf products and educating staff and customers, controlling inventory shrink and expenses, and ensuring the sales floor is well stocked and visually appealing according to brand guidelines. You will oversee visual merchandising, ensure compliance with all policies and procedures through regular audits and communication, and adjust scheduling to meet workload demands efficiently.
The role also includes building and nurturing relationships within the local golf community, acting as a brand ambassador to foster partnerships and elevate the store's profile. In customer service situations, you will handle any negative experiences by de-escalating conflicts and ensuring customer satisfaction, using feedback to coach and improve team performance. Moreover, you will support employee development by identifying growth and training opportunities, continuously seeking ways to improve store processes. This leadership position demands a blend of operational excellence, team management, and community engagement, providing a rewarding career path within a growing company dedicated to the golf industry.
Job Requirements
- Have working knowledge of POS register, word-processing, spreadsheet, inventory, internet, and order processing systems
- Ability to read, write, analyze, and interpret business reports and correspondence with excellent communication skills
- Ability to calculate discounts, interest, commissions, and percentages
- Freely access all store areas and lift or move up to 35 pounds
- Work varied hours and days as needed
Job Qualifications
- 2+ years of retail management experience or golf industry experience
- Strong golf background preferred but not required with extensive retail experience
Job Duties
- Maintain strong knowledge of all golf products and educate customers on offerings
- Control shrink and expenses while ensuring sales floor stock and brand presentation
- Execute visual merchandising programs and maintain displays
- Ensure compliance with policies and procedures through store management and audits
- Monitor company communication tools and adjust workload scheduling
- Build external relationships and partnerships in the golf industry
- Respond to and de-escalate negative customer experiences and coach employees
- Help employees grow their careers and golf skills
- Suggest improvements to store processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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