Assistant Store Manager - Edwin Watts Golf

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

base pay

quarterly bonuses

Paid vacation

401(k) matching

Health benefits with company contribution to the HSA

Strong employee discount

golf-specific learning opportunities

hands-on training

Job Description

Edwin Watts Golf is a prominent part of the Worldwide Golf family, a leader in the golf retail industry with over 95 stores across more than 25 states and a legacy spanning over 50 years. As one of the largest golf retailers worldwide, Worldwide Golf provides exceptional opportunities for growth, mobility, and career development in the golf industry. The company is deeply committed to fostering a culture that aligns with its core values and the "Sure No Problem" philosophy, which prioritizes putting the customer first to ensure every shopping experience is positive and memorable.

Edwin Watts Golf specializes in golf retail and e-commerce, delivering extensive product knowledge, high-quality merchandise, and a dedicated customer experience. Employees benefit from strong employee discounts, golf-specific learning opportunities, and comprehensive hands-on training. Full-time employees enjoy competitive compensation including base pay with quarterly bonuses, paid vacation, 401(k) matching, and health benefits with company contributions to Health Savings Accounts (HSA).

The Assistant Manager role at Edwin Watts Golf is integral to the operational success of the store. This full-time position involves executing the Store Manager’s strategies daily and sharing ownership of creating a superior golf store environment. The Assistant Manager is responsible for maintaining a strong knowledge of golf products and ensuring the team educates customers effectively. They oversee merchandise presentation to meet brand standards, control expenses, and maintain stock levels.

This position demands a hands-on approach to operational management, including enforcing policies, conducting regular store audits, and ensuring compliance within the team. The Assistant Manager actively fosters a positive culture by engaging in problem resolution, effectively responding to negative customer experiences, and coaching employees to elevate service standards. This role also emphasizes community engagement, positioning the Assistant Manager as a brand ambassador who builds key relationships within the local golf industry.

Moreover, the Assistant Manager plays a vital role in employee development, identifying opportunities for staff growth both in retail skills and golf proficiency. They continually strive to improve operational processes and contribute insight towards enhancing store performance. If you are passionate about golf and retail, have management experience, and want to be part of a dynamic company with a strong industry presence and commitment to employee growth, this opportunity at Edwin Watts Golf offers a stimulating career path with rewarding benefits.

Job Requirements

Have a working knowledge of POS register system and word-processing, spreadsheet, inventory, internet and order processing systems
Ability to read, write, analyze and interpret business reports, correspondence and procedures effectively and presenting that information with excellent written and verbal communication skills
Ability to calculate figures and amounts such as discounts, interest, commissions and percentages
Freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching and kneeling and lifting and/or moving up to 35 pounds at any given time
Work varied hours/days as business dictates

Job Qualifications

2+ years of retail management experience or experience working in the golf industry
A strong golf background is preferred, but not required if candidate has extensive retail management experience

Job Duties

Maintain strong knowledge of all golf products and ensure that employees can educate customers on all golf products and offerings
Control shrink and expenses while ensuring the sales floor is adequately stocked and signed
Ensure execution of all visual merchandising programs, modules, and direction while implementing floor moves, merchandising and display maintenance
Ensure compliance with all policies and procedures through regular store management, meetings, store walk-throughs and audits
Monitor company communication tools daily and adjust schedule to execute workload as needed
Become a Edwin Watts Golf brand ambassador in the local community, making key external relationships and partnerships in the golf industry
Appropriately respond to any negative customer experience by de-escalating the situation and making things right for the customer
Use customer feedback to recognize/coach employees
Help employees grow their career and golf skill set by identifying additional opportunities for growth
Recognize and suggest ways to improve processes