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assistant store manager-Burbank/North Hollywood

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,500.00 - $69,600.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
family expansion reimbursement
Paid vacation
Sick Time
Paid holidays
Personal Days
401(k) retirement plan
Discounted company stock program
Starbucks equity program (Bean Stock)
Incentivized emergency savings
Financial well-being tools
tuition coverage for bachelor's degree
student loan management resources
backup care
DACA reimbursement

Job Description

Starbucks Coffee Company is renowned as a global leader in the coffeehouse industry, famous for its commitment to quality, community, and creating moments that bring people together. Founded in 1971, Starbucks has grown from a single store in Seattle to thousands of locations worldwide, with a mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. As a company, Starbucks places a strong emphasis on fostering a warm and welcoming environment where every customer feels valued and every cup of coffee is a crafted experience. It is not just a place to get coffee; it is a community hub where meaningful connections happen, and where the quality of service matches the premium quality of the product.

Joining Starbucks means becoming part of a team that believes in growth, both for the company and its employees, known as partners. Starbucks invests deeply in the development of its partners by offering comprehensive training programs, leadership development opportunities, and a range of industry-leading benefits designed to support individual growth and well-being. Partners are empowered to lead with both craft and heart, ensuring that every store maintains its reputation for outstanding service and quality. The culture at Starbucks encourages entrepreneurial thinking, promoting an environment where employees can thrive and advance in their careers within the company.

The role of an Assistant Store Manager at Starbucks is designed for individuals who are passionate about leadership, customer service, and operational excellence. This position involves not only managing day-to-day store operations but also leading a team to deliver exceptional customer experiences. The Assistant Store Manager acts as a key leader in the store, supporting the Store Manager in operational planning, staff development, and creating a positive working environment. This role is vital to ensuring that each barista is motivated, well-trained, and aligned with the company’s values. The Assistant Store Manager also plays a crucial role in community engagement by fostering an inclusive space where customers and partners alike feel welcome and appreciated.

At Starbucks, an Assistant Store Manager’s responsibilities extend beyond managing schedules and inventory; they inspire their team to achieve sales goals while maintaining the high standards of Starbucks coffee craftsmanship and hospitality. The role demands a proactive approach to problem-solving and leadership, requiring strong organizational skills, interpersonal communication, and a keen ability to drive a results-oriented sales environment. Candidates with previous retail or customer service management experience, veterans with military service, or those with an entrepreneurial mindset are especially encouraged to apply. Starbucks ensures a supportive environment where partners are rewarded with competitive pay, eligibility for overtime, and a comprehensive range of benefits including medical, dental, vision, life insurance, 401(k) plans, paid time off, and educational programs.

Working as an Assistant Store Manager at Starbucks offers a unique career opportunity to join a company with a global brand reputation and a strong commitment to diversity, equity, and inclusion. Starbucks Coffee Company is proud to be an equal employment opportunity employer, embracing applicant diversity and providing reasonable accommodations for persons with disabilities. This role is full-time and requires flexibility as the work schedule may include early mornings, evenings, weekends, and holidays. By joining Starbucks, partners do not simply fill a job – they connect with something bigger, becoming part of a community-focused business that values quality, connection, and continuous growth.

Job Requirements

  • legal documentation establishing identity and eligibility for employment
  • ability to work full time including variable hours such as early mornings, evenings, weekends, and holidays
  • commitment to upholding Starbucks values
  • eligibility to work in the country of application

Job Qualifications

  • minimum high school diploma or GED
  • 2 years retail or customer service management experience or 4+ years US Military service
  • strong organizational and interpersonal skills
  • entrepreneurial mentality with sales experience
  • ability to lead and develop a team
  • excellent problem-solving abilities

Job Duties

  • lead and motivate store team to deliver excellent customer service
  • manage store operations including opening and closing procedures
  • support store manager in staffing, scheduling, and training
  • ensure compliance with health and safety regulations
  • maintain inventory and manage ordering processes
  • drive sales initiatives and achieve store performance goals
  • handle customer concerns and provide effective solutions

Job Criteria

Experience

Mid Level (3-7 years)


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