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Assistant Store Manager

Job Overview

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Compensation

Hourly
Range $16.00 - $30.00
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
vacation package
community service hours
employee discount
Sales commission

Job Description

Journeys is a leading teen retail company specializing in footwear and unique specialty items such as apparel, backpacks, hats, and accessories. Established with a strong presence of over 800 stores across all 50 US states, Puerto Rico, and Canada, Journeys is a recognized name that caters to the teen lifestyle by offering popular brands like Converse, Vans, Dr. Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. The company has built a strong connection with its audience through strategic artistic partnerships, event sponsorships, exclusive content, and creative collaborations with musicians. Additionally, Journeys actively gives back to the community through charitable events and volunteer programs, further solidifying its role as more than just a retailer but a universal part of teen and youth culture. The in-store experience is lively and welcoming, featuring an energetic environment staffed by friendly and passionate employees. Journeys fosters an inclusive atmosphere where self-expression is encouraged and embraced, making it a brand that resonates deeply with its customers. Known for its attitude and cultural relevance, Journeys effectively balances business with community engagement and a vibrant retail environment.

The available role is that of a Co-Manager position in the Journeys retail stores. This role primarily involves assisting the Store Manager and Manager in Training with recruiting, hiring, training, and managing store personnel to achieve both store and personal sales goals. The Co-Manager is also responsible for controlling expenses and protecting company assets. Key responsibilities include meeting and exceeding sales targets, supporting the development of a successful sales team, implementing company initiatives, and overseeing daily store operations in the absence of the Store Manager or Manager in Training. Furthermore, the Co-Manager plays an essential role in loss prevention management, staff development, and maintaining the overall Journeys culture within the team. This position requires a dynamic individual who thrives in a fast-paced retail environment and who is passionate about providing an enjoyable and full-service experience to customers. Compensation for this role includes a base pay, sales commission, and bonus potential. The role offers excellent benefits and an employee discount, along with rapid promotion opportunities for those who perform well. Working at Journeys is characterized by a supportive team environment that celebrates success and encourages individuality and personal growth. The company places high value on integrity, passion, and maintaining a fun workplace culture, making it an attractive opportunity for retail professionals aiming to build a career within a vibrant and inclusive environment.

Job Requirements

  • Prior retail management experience preferred
  • 6–12 months retail sales experience
  • Excellent interpersonal and customer service skills
  • Desire to succeed in fast-paced retail environment
  • Willingness to learn
  • Completion of all training programs leading up to Co-Manager position or equivalent training
  • Ability to work 45 hours per week
  • Ability to work night and weekend shifts
  • Ability to climb, reach, bend, and lift up to 50 pounds
  • Stand for long periods of time
  • Must be at least 18 years of age
  • Age requirements for full-time employment may vary based on state

Job Qualifications

  • Prior retail management experience preferred
  • 6–12 months retail sales experience
  • Excellent interpersonal and customer service skills
  • Desire to succeed in fast-paced retail environment
  • Willingness to learn
  • Completion of all training programs leading up to Co-Manager position or equivalent training
  • Ability to work 45 hours per week
  • Ability to work night and weekend shifts
  • Ability to climb, reach, bend, and lift up to 50 pounds
  • Stand for long periods of time
  • Must be at least 18 years of age
  • Age requirements for full-time employment may vary based on state

Job Duties

  • Meet and exceed store and personal sales goals and standards of performance
  • Assist in recruiting and hiring of high caliber employees with in-store needs
  • Assist in training and developing a successful sales team
  • Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
  • Ensure that all company initiatives are properly implemented and to the standard of the company direction
  • Recognize talented staff and develop them for growth within the company
  • Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
  • Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
  • Effectively communicate all store needs to Store Manager and Manager In Training
  • Resolve customer issues effectively
  • Provide a fun, full service experience to all customers
  • Complete bank deposits
  • Understand the Journeys culture and demonstrate it to the team

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