Assistant Store Manager

Goodwill of Central and Northern Arizona (GCNA) is a well-established nonprofit organization dedicated to improving lives by creating employment opportunities and providing career development services. Operating numerous retail stores across the region, GCNA funds its mission through retail operations and community engagement. This organization is renowned for its commitment to empowering individuals, strengthening families, and building stronger communities through inclusive and sustainable economic initiatives. The organization’s core values—Trust, Collaboration, Engagement, Ownership, and Innovation—are highly integrated into its culture, driving every aspect of its operations and community interaction.

The role available at the Glendale, Arizona retail store is for a Sales Floor Supervisor, who plays a critical leadership role in managing daily sales floor operations. This position directly supports the overarching mission of GCNA by ensuring the retail store runs efficiently, maintains excellent customer service, and meets financial goals. The Sales Floor Supervisor is tasked with overseeing team members, ensuring a safe and welcoming environment that represents the Goodwill brand positively. The role requires a dynamic leader who is capable of managing store inventory, coordinating donations, and handling customer service issues with professionalism and care. The Sales Floor Supervisor also engages with community partners to promote Goodwill’s mission and serves as a key ambassador in the community.

With a starting salary of $47,000 annually plus eligibility for a monthly performance bonus of up to $1,000, this position offers a competitive compensation package. It is a pivotal role responsible for driving operational success, financial management, and team development. The Sales Floor Supervisor is involved in payroll management and strives to keep operational costs within budget. Additionally, the supervisor ensures staff training and development align with organizational standards. The role may require occasional travel to other GCNA store locations for support or training, reflecting the organization's commitment to collaborative success.

This is an excellent opportunity for a motivated individual who enjoys leading teams and contributing to meaningful social impact. Aside from managing day-to-day retail functions, the role emphasizes culture-building and continuous performance improvement. Supervisors are expected to embrace Goodwill’s core values actively, fostering an inclusive work environment conducive to professional growth. By joining GCNA, employees become a part of an organization where team success and community impact go hand in hand, offering career growth opportunities and a chance to work with a dedicated, mission-driven team.