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Assistant Store Manager

Job Overview

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Compensation

Hourly
Range $22.70 - $31.20
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Benefits

associate discount
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short-term disability
long-term disability
Paid holidays
Vacation leave
sick leave
Bereavement leave
Parental leave
Employee assistance program
Incentive programs
Auto insurance discount
Home insurance discount
scholarship program
Adoption assistance
Surrogacy assistance
Smoking Cessation Program
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses

Job Description

TJ Maxx, a part of the TJX Companies, stands as a leading global off-price retailer and a Fortune 100 company. TJX embraces a vibrant, inclusive, and collaborative culture committed to integrity, respect, and teamwork. With operations spanning across four global Home Offices, Distribution Centers, and Retail Stores—including iconic brands such as TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—the company offers a dynamic working environment rich with opportunities for personal and professional growth. The organization places a strong emphasis on employee development through comprehensive training programs, well-being initiatives targeting physical, financial, and emotional health, and career advancement pathways. Employees also enjoy exclusive associate discounts for themselves and eligible family members, reinforcing a culture that values and rewards its workforce.

The Assistant Store Manager role at TJ Maxx is an exciting opportunity for individuals passionate about retail leadership and creating a positive shopping experience. This position plays a pivotal role in empowering teams to deliver memorable customer moments while managing diverse operational aspects of the store. Key responsibilities include driving store performance by supporting sales, managing expenses, and overseeing crucial functions such as merchandising, backroom operations, cash handling, customer service, markdowns, scheduling, shipping, and receiving. A critical focus is maintaining operational excellence by minimizing shrink and damages, thus protecting company assets.

In addition to operational management, the Assistant Store Manager serves as a mentor and leader, attracting, recruiting, and nurturing top talent through thorough training and ongoing development. The role demands exceptional communication skills to implement action plans, coordinate company initiatives, and contribute to succession planning efforts to meet future organizational needs. Strategic implementation to meet sales, cost, and customer service objectives is essential, alongside overseeing loss prevention programs and optimizing store layout and efficiency.

This position is ideal for retail professionals with at least two years of leadership experience who thrive in fast-paced, ever-evolving environments. Candidates are expected to demonstrate strong organizational and interpersonal skills, a results-oriented mindset, and proficiency in store operations, customer service, merchandising, health and safety protocols, and loss prevention practices. TJ Maxx offers a competitive salary range from $22.70 to $31.20 per hour, translating to approximately $56,576.57 - $77,761.63 annually, along with bonus and overtime eligibility. Employees benefit from a comprehensive package including medical, dental, and vision coverage, 401(k) matching, paid holidays, sick leave, parental leave, life and disability insurance, and more.

Join the TJ Maxx family and contribute to a workplace where every day presents an opportunity to make a difference. This position is located at the TJ Maxx Store 0809 in Franklin, Tennessee, and invites candidates committed to leadership excellence and fostering a supportive, inclusive retail culture to apply. TJX Companies is an equal opportunity employer, dedicated to providing reasonable accommodations and fostering a workplace free from discrimination of any kind, ensuring all employees can succeed and grow in an empowering environment.

Job Requirements

  • Minimum of 2 years of retail leadership experience as an Assistant or Store Manager
  • Excellent organizational and communication skills
  • Ability to lead, develop, and empower a large team
  • Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention
  • Strong problem-solving and follow-through skills

Job Qualifications

  • Minimum of 2 years of retail leadership experience as an Assistant or Store Manager
  • Demonstrated ability to lead, develop, and empower a large team
  • Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others
  • Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention
  • Strong follow-through skills to successfully implement tasks and initiatives

Job Duties

  • Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages
  • Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates
  • Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes
  • Provide input on succession planning to meet future needs
  • Implement strategies to meet sales, expense, and customer service targets
  • Coordinate loss prevention and operational programs and improve store layout and efficiency

Job Criteria

Experience

Mid Level (3-7 years)


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