Assistant Store Manager

Hillsboro, OR, USA|

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $24.00 - $37.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

overtime compensation

Job Description

US Foods is a leading foodservice distributor dedicated to providing quality products and exceptional service to a vast network of customers including restaurants, healthcare facilities, and hospitality venues across the United States. Known for their commitment to innovation, sustainability, and customer satisfaction, US Foods operates as a top industry player with an extensive product range that meets the diverse needs of its customers. Their dynamic work environment fosters growth and offers a lucrative career path for motivated individuals who are passionate about the food and hospitality sectors. The company culture emphasizes teamwork, integrity, and accountability, encouraging employees to strive for excellence in every aspect of their work.

The Assistant Store Manager position at US Foods is a pivotal role designed to support the overall financial performance of the store by managing frontline operations and helping execute the Annual Operating Plan. This full-time role, offering a competitive starting pay rate of $24.622 per hour, requires availability for 30-40 hours weekly including weekends, holidays, and the flexibility to open or close the store as needed. The Assistant Store Manager is responsible for supervising the front-end team to ensure fantastic customer service and accurate transaction recording, maintaining rigorous shrink control and loss prevention standards. Collaborating closely with the Store Manager, this role entails budget management, participation in inventory processes, recruitment, and staff development to maintain operational excellence.

This role demands a blend of leadership, operational insight, and customer-focused strategies to achieve sales and profitability targets. The Assistant Store Manager plays a critical role in training employees, enforcing company policies, and ensuring store safety and maintenance standards are met. Additionally, the position involves managing merchandising programs including in-store demonstrations and promotional setups to drive product visibility and customer engagement. Candidates for this role will thrive with a strong business acumen, organizational skills, and the ability to adapt quickly to ever-changing retail conditions. As a hands-on manager, the Assistant Store Manager will frequently take on Manager-on-Duty responsibilities, providing day-to-day leadership and decision-making support within the store environment. This opportunity is ideal for individuals with solid retail management experience seeking to enhance their career within a reputable and growth-oriented organization like US Foods.

Job Requirements

Minimum of four (4) years experience in a retail work environment
Must have at least two (2) years of management/supervisory experience
Must possess the ability to work a flexible hourly schedule including holidays and weekends
Must possess and demonstrate competency and proficiency with computer use and spreadsheet creation and usage, word processing, email, and internet software
Must have cash handling experience
Associates Degree or equivalent work experience required

Job Qualifications

Minimum of four (4) years experience in a retail work environment
Must have at least two (2) years of management/supervisory experience
Must possess the ability to work a flexible hourly schedule including holidays and weekends
Must possess and demonstrate competency and proficiency with computer use and spreadsheet creation and usage, word processing, email, and internet software
Must have cash handling experience
Associates Degree or equivalent work experience required
A degree in Business Management, Supply Chain/Wholesale Management, or Accounting/Finance strongly preferred
Must possess strong planning and solid organizational skills
Must exhibit strong desire and ability to deliver superior customer service and build professional relationships with the client base
Must possess the ability to think quickly and critically and make good, solid business decisions
Must maintain excellent leadership skills, be highly motivated and self-driven, and possess solid communication and negotiation skills
Must maintain adaptability and willingness to assist in accomplishing the job every day ensuring efficient and professional customer service
Must maintain strong business awareness and an ability to review and interpret financial data
Must possess competency and proficiency with computer applications and Microsoft programs

Job Duties

Supervise and coach employees in providing efficient and friendly service at the registers and throughout the store
Responsible for addressing personnel and performance issues, including coaching, verbal and written warnings
Consults with Store Manager and HR on next steps leading to progressive discipline and termination, when needed
Ensure compliance of personnel policies and procedures
Understand the mechanics of the Annual Operating Plan (AOP) and how the operations translate into the monthly Profit and Loss (P&L)
Assist in the Annual Operating Plan (AOP) budgeting process
Responsible for achievement of budgeted sales and profits and managing shrinkage with a heavy emphasis on front-end process
Participate in the annual inventory process including preparation and execution of inventory guidelines
Responsible for training front end employees and other employees on required programs
Assist the Store Manager in ensuring that all staff comply with the Companies policies, procedures, store SOPs
ensure that the facility is well maintained and is a safe environment for staff and customers
Responsible for interviewing, hiring, orienting and training assigned employee group(s)
Provide floor employees with day-to-day direction to include schedules, outlining of store goals and sales and shrinkage targets, and the subsequent results and achievement of goals while performing the Manager-on-duty functions
Plan in-store demonstrations including preparation and set-up of the demo cart/display, distribution of samples of product as per the merchandising program and insures that demonstrations utilize strong suggestive selling techniques
Assist in overseeing the receiving of product, return of damaged or expired product and the proper and timely restocking of the shelves
Responsible for maintaining merchandising programs within the store such as promotional ends, signage, and other company or market specific programs
Communicate with store employees about all merchandising and marketing programs, assisting in overseeing the execution and respective follow-up reporting
Analyze monthly store reports to evaluate controllable expenses and overall store performance
Address any variance to company standards with appropriate action plan, partnering with the Store Manager as needed
Ensure proper scheduling of employee to meet business objectives
Ensure all employees understand and can execute emergency operating procedures
Accept special assignments as directed by Store Manager
Adhere to, communicate, and fully support and enforce all policies, processes, and procedures of the Company
Other duties and responsibilities as assigned or required