
Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development programs
Diversity and inclusion initiatives
Job Description
Ross Stores, Inc. is a leading off-price retail chain, widely recognized for its commitment to providing customers with a broad selection of high-quality brands, fashionable merchandise, and unparalleled savings. With over 2,200 stores across the United States, Ross has established itself as a premier destination for shoppers seeking a treasure hunt experience full of fun, excitement, and value. Headquartered in Dublin, California, the company operates multiple buying offices in key fashion capitals such as New York City, Los Angeles, and Boston, as well as eight distribution centers nationwide. In 2025, Ross achieved revenues of $22.8 billion, ranking among Fortune 500 companies that are committed to continuous growth, diversity, and employee development. Ross places great emphasis on its core values—success, career growth, teamwork, diversity, equality, inclusion, and community involvement—which directly influence the engaging work environment and supportive culture experienced by its associates. Within this framework, the company fosters a positive workplace where individuals are encouraged to grow their careers, collaborate with their peers, and make meaningful contributions to the brand and their communities.
The Assistant Store Manager role at Ross is a key leadership position responsible for supporting the Store Manager in overseeing all store operations and ensuring that company standards and best practices are met consistently. This role is designed for a dynamic, motivated individual who demonstrates strong organizational skills, a commitment to customer service excellence, and the ability to lead and develop store associates. The Assistant Store Manager plays a critical part in the daily functioning of the store, from supervising associates and monitoring performance to managing expenses and ensuring compliance with safety regulations. In the absence of the Store Manager, the Assistant Store Manager assumes full responsibility for the store's operations, making key decisions that affect the overall success and efficiency of the business. The role involves hands-on leadership, including payroll administration, scheduling, training, loss prevention, and merchandise processing, all aimed at maintaining a clean, welcoming, and well-organized retail environment. Candidates for this position are expected to embody the company’s commitment to excellence, teamwork, diversity, and integrity, consistently modeling professional behavior and fostering a positive customer and associate experience. This position requires flexibility to work evenings and weekends, and it demands physical stamina for standing, walking, and performing various store-related tasks. Ross values individuals who bring a positive attitude, strong communication skills, and a passion for retail management to their teams, making the Assistant Store Manager role an excellent opportunity for those seeking to advance their career within a respected and fast-growing retail organization.
The Assistant Store Manager role at Ross is a key leadership position responsible for supporting the Store Manager in overseeing all store operations and ensuring that company standards and best practices are met consistently. This role is designed for a dynamic, motivated individual who demonstrates strong organizational skills, a commitment to customer service excellence, and the ability to lead and develop store associates. The Assistant Store Manager plays a critical part in the daily functioning of the store, from supervising associates and monitoring performance to managing expenses and ensuring compliance with safety regulations. In the absence of the Store Manager, the Assistant Store Manager assumes full responsibility for the store's operations, making key decisions that affect the overall success and efficiency of the business. The role involves hands-on leadership, including payroll administration, scheduling, training, loss prevention, and merchandise processing, all aimed at maintaining a clean, welcoming, and well-organized retail environment. Candidates for this position are expected to embody the company’s commitment to excellence, teamwork, diversity, and integrity, consistently modeling professional behavior and fostering a positive customer and associate experience. This position requires flexibility to work evenings and weekends, and it demands physical stamina for standing, walking, and performing various store-related tasks. Ross values individuals who bring a positive attitude, strong communication skills, and a passion for retail management to their teams, making the Assistant Store Manager role an excellent opportunity for those seeking to advance their career within a respected and fast-growing retail organization.
Job Requirements
- Ability to use all store equipment, including PDTs, registers and PC as required
- Ability to spend up to 100% of working time standing, walking, and moving around the store
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
- Ability to occasionally push, pull and lift more than 25 lbs
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies
- Certain assignments may require other qualifications and skills
Job Qualifications
- Two or more years of store or assistant store manager experience in a retail environment
- Must demonstrate the ability to supervise, motivate and communicate positively to store associates at all levels
- Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion
- Ability to set priorities and exercise independent judgment
- Maintain high quality of customer service
- Fluency in English
- Ability to work evenings and weekends
- Ability to perform basic mathematical calculations commonly used in retail environments
Job Duties
- Lead all company best practices and maximize productivity by minimizing steps and touches while working
- Assist in the analysis of store reports to evaluate controllable expenses and overall store performance
- Communicate any variances to company standards to the store manager
- Ensure proper scheduling of associates to meet business objectives
- Ensure compliance with all state, local and federal regulations
- Ensure scheduling and completion of all associate cleaning tasks throughout the store, including restrooms
- Accept special assignments as directed by leadership
- Responsible for payroll administration including daily punch edits, associate scheduling compliance, Sunday payroll transmission, and payroll reporting as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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