Assistant Store Manager

AT&T is a leading telecommunications company widely recognized for its comprehensive range of communication and entertainment services. As a major player in the wireless, internet, and television sectors, AT&T continually strives to deliver innovative solutions, superior technology, and exceptional customer experiences to millions of clients across the United States. With a rich history of pioneering advancements in the telecom industry and a commitment to cutting-edge technology, AT&T offers its employees a dynamic and forward-thinking work environment where growth and leadership are highly encouraged. The company places a strong emphasis on collaboration, diversity, and inclusion, fostering a culture where individuals can thrive and contribute meaningfully to the organization and the communities they serve. AT&T values its workforce by providing competitive salaries, robust benefits, ongoing training, and career development opportunities that allow employees to expand their skills and advance professionally within the company.

The role of Assistant Store Manager at AT&T is a pivotal leadership position within the retail division, designed for individuals who possess strong retail knowledge and leadership skills and who are passionate about delivering an extraordinary customer experience. Working closely with the Store Manager, the Assistant Store Manager plays a critical role in supporting daily store operations, driving sales growth, and ensuring operational excellence to achieve and exceed store performance goals. This role is heavily focused not only on managing the team and store environment but also on engaging with customers to showcase AT&T's best-in-class services, entertainment options, and technology offerings.

Assistant Store Managers are responsible for overseeing all facets of retail store functions, including merchandising, inventory management, product launches, and promotional activities both inside and outside the store. This position offers hands-on leadership experience, involving coaching and mentoring retail sales consultants to meet their sales and service targets effectively. The company provides comprehensive, paid training programs to prepare Assistant Store Managers for success and future advancement into higher leadership roles.

The ideal candidate for this position will bring three or more years of experience in sales and customer service, preferably in telecommunications or a related industry, coupled with prior management experience. Excellent communication and leadership skills, along with well-developed planning, analytical, and problem-solving abilities, are essential. Familiarity with wireless terminology, industry trends, and AT&T mobility systems will give candidates a competitive edge. The Assistant Store Manager is expected to inspire their team, drive collaboration, and embrace change to ensure the store operates efficiently and delivers superior customer satisfaction.

This role offers a competitive salary range from $57,000 to $85,600 annually, plus potential commissions up to $18,000 per year based on sales performance. This compensation package may vary depending on geography, experience, education, and expertise. The position is a regular full-time role with approximately 40 hours per week and is located in San Leandro, California. Joining AT&T means becoming part of a well-respected company with a strong brand presence, excellent career growth potential, and a supportive work culture that invests in its people.