Job Overview
Employment Type
Full-time
Compensation
Salary
Range $57,000.00 - $85,600.00
Work Schedule
Standard Hours
Benefits
Medical Coverage
dental coverage
vision coverage
401(k) Plan
Tuition Reimbursement
Paid Time Off
Paid parental leave
paid caregiver leave
adoption reimbursement
short term disability
long term disability
Life insurance
Accidental death insurance
Supplemental benefit programs
Employee Assistance Programs
Employee wellness programs
Employee Discounts
Job Description
AT&T is one of the world's leading telecommunications companies, known for delivering innovative communications, entertainment, and technology services to millions of customers across the United States. With a strong commitment to excellence and a focus on customer satisfaction, AT&T operates numerous retail stores designed to offer best-in-class wireless plans, devices, accessories, and internet solutions. The company emphasizes employee development, diversity, and inclusion, ensuring it provides a supportive and growth-focused environment for its team members. AT&T's retail locations serve as the central hubs where customers experience personalized service and the latest technological advancements, supported by a knowledgeable and passionate staff.
The role of the Assistant Store Manager at AT&T is pivotal in supporting the Store Manager to ensure smooth daily operations within the retail environment. This leadership position involves driving sales, enhancing customer experiences, and optimizing operational efficiency to meet and exceed store performance goals. Assistant Store Managers work closely with their teams to create an engaging retail atmosphere that showcases AT&T's cutting-edge products and services. Beyond daily store management, they also engage in merchandising, product launches, outreach activities, and promotional events, both in-store and off-site, helping to expand the company's reach and influence.
Assistant Store Managers are provided with comprehensive, paid training programs that prepare them for leadership and equip them with skills in coaching, sales strategies, customer service excellence, and operational management. By overseeing retail sales consultants, they play a crucial role in fostering teamwork, collaboration, and consistent goal achievement. With competitive compensation ranging from $57,000 to $85,600 annually plus up to $18,000 in commissions, this role offers financial rewards that reflect the significant impact the assistant manager has on the store's success. The starting salary is influenced by factors such as location, professional experience, and education or training.
The position demands strong communication and leadership skills, a solid sales background preferably within telecommunications or related industries, and prior management experience. Successful candidates are expected to be strategic thinkers who can champion change, inspire their teams through high performance, and apply analytical abilities to solve complex problems effectively. Familiarity with wireless industry terminology, trends, and AT&T's mobility systems is highly advantageous.
Working as an Assistant Store Manager at AT&T also comes with a comprehensive benefits package that supports the overall well-being and development of its employees. These benefits include medical, dental, and vision coverage; a 401(k) retirement plan; tuition reimbursement programs; paid time off including vacation, holidays, and parental leave; adoption reimbursement; disability benefits; life and accidental death insurance; supplemental benefits; employee assistance programs; wellness initiatives; and attractive employee discounts on AT&T mobility plans, internet services including fiber where available, and devices. These perks, combined with a clear path for career advancement, make AT&T an exceptional employer for those seeking roles in retail leadership within the technology and telecommunications sector.
The role of the Assistant Store Manager at AT&T is pivotal in supporting the Store Manager to ensure smooth daily operations within the retail environment. This leadership position involves driving sales, enhancing customer experiences, and optimizing operational efficiency to meet and exceed store performance goals. Assistant Store Managers work closely with their teams to create an engaging retail atmosphere that showcases AT&T's cutting-edge products and services. Beyond daily store management, they also engage in merchandising, product launches, outreach activities, and promotional events, both in-store and off-site, helping to expand the company's reach and influence.
Assistant Store Managers are provided with comprehensive, paid training programs that prepare them for leadership and equip them with skills in coaching, sales strategies, customer service excellence, and operational management. By overseeing retail sales consultants, they play a crucial role in fostering teamwork, collaboration, and consistent goal achievement. With competitive compensation ranging from $57,000 to $85,600 annually plus up to $18,000 in commissions, this role offers financial rewards that reflect the significant impact the assistant manager has on the store's success. The starting salary is influenced by factors such as location, professional experience, and education or training.
The position demands strong communication and leadership skills, a solid sales background preferably within telecommunications or related industries, and prior management experience. Successful candidates are expected to be strategic thinkers who can champion change, inspire their teams through high performance, and apply analytical abilities to solve complex problems effectively. Familiarity with wireless industry terminology, trends, and AT&T's mobility systems is highly advantageous.
Working as an Assistant Store Manager at AT&T also comes with a comprehensive benefits package that supports the overall well-being and development of its employees. These benefits include medical, dental, and vision coverage; a 401(k) retirement plan; tuition reimbursement programs; paid time off including vacation, holidays, and parental leave; adoption reimbursement; disability benefits; life and accidental death insurance; supplemental benefits; employee assistance programs; wellness initiatives; and attractive employee discounts on AT&T mobility plans, internet services including fiber where available, and devices. These perks, combined with a clear path for career advancement, make AT&T an exceptional employer for those seeking roles in retail leadership within the technology and telecommunications sector.
Job Requirements
- Strategic perspective and ability to champion change
- Inspiring team through high performance, collaboration and teamwork
- Utilizing professional expertise to solve problems and analyze issues
- Taking initiative and striving to create results
- Must be available to work 40 hours per week
- Regular employment status
- Must be located in Milpitas, CA or willing to relocate
- Must comply with AT&T equal employment opportunity policies
Job Qualifications
- Three or more years of sales and/or customer experience in telecommunications or a related industry
- Prior management experience
- Excellent communication and leadership skills
- Well-developed planning, analytical and problem-solving skills
- Familiarity with wireless terminology, industry trends and AT&T mobility systems
- Ability to collaborate with diverse stakeholders
- Demonstrated ability to inspire and lead teams towards high performance
Job Duties
- Support the Store Manager in daily store operations
- Drive sales to meet and exceed goals
- Ensure exceptional customer service experiences
- Assist with merchandising and product launches
- Manage and develop a team of retail sales consultants
- Perform outreach and promotional activities including off-site events
- Collaborate with key stakeholders on initiatives beyond the store
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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