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Assistant Store Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.70 - $31.20
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Benefits

associate discount
401(k) match
Medical
Dental
Vision
HSA
health care FSA
Life insurance
Short/long-term disability
paid holidays/vacation/sick/bereavement/parental leave
EAP
Incentive programs
auto/home insurance discounts
scholarship program
adoption/surrogacy assistance
smoking cessation
child care/cell phone discounts
pet/legal insurance
credit union
Referral bonuses

Job Description

TJX Companies is a leading global off-price retailer known for its assortment of well-known brands and diverse product offerings. As a Fortune 100 company, TJX operates various retail banners including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx, serving millions of customers worldwide through its four global home offices, distribution centers, and numerous retail stores. The company values integrity, respect, teamwork, and inclusivity, fostering a vibrant work culture where employees are supported and encouraged to grow professionally. TJX offers extensive training and development programs, wellness initiatives, and associate discounts to its team members and eligible family members. With a focus on diversity and collaboration, TJX ensures that every employee has the opportunity to thrive and make an impact within the organization.

The Assistant Store Manager role at Marshalls provides an exciting opportunity for individuals passionate about retail leadership and team development. This role involves driving store performance through effective management of sales results, operational expenses, merchandising, and customer service strategies. The position requires leading key store operations such as backroom logistics, frontline staff, cash office management, markdown processes, scheduling, shipping, and receiving, with strong emphasis on minimizing shrinkage and product damages. The Assistant Store Manager is also responsible for attracting, recruiting, and mentoring top talent, creating an inclusive and positive environment where associates feel supported and motivated. The role involves implementing company initiatives, managing loss prevention programs, improving store layout, and coordinating operational improvements to enhance overall efficiency. This position is suited for retail leaders who thrive in dynamic environments, enjoy mentoring teams, and are committed to delivering exceptional customer experiences. The opportunity comes with a competitive starting pay range of $22.70 to $31.20 per hour, eligible for bonuses and overtime. Located at the Marshalls Store 0712 in Wilmington, NC, this role offers a chance to join a respected retail organization dedicated to career growth and employee well-being.

Job Requirements

  • Minimum of 2 years retail leadership experience as an Assistant or Store Manager
  • Proven ability to lead and develop teams
  • Strong organizational and communication skills
  • Experience with store operations, customer service, merchandising, people management, health and safety, and loss prevention
  • Ability to implement company initiatives and follow through on tasks
  • Capable of working in a fast-paced retail environment
  • Eligibility to work in the United States

Job Qualifications

  • Minimum of 2 years of retail leadership experience as an Assistant or Store Manager
  • Demonstrated ability to lead, develop, and empower a large team
  • Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others
  • Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention
  • Strong follow-through skills to successfully implement tasks and initiatives

Job Duties

  • Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages
  • Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates
  • Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes
  • Provide input on succession planning to meet future needs
  • Implement strategies to meet sales, expense, and customer service targets
  • Coordinate loss prevention and operational programs and improve store layout and efficiency

Job Criteria

Experience

Mid Level (3-7 years)


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