Assistant Store Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $57,000.00 - $85,600.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Tuition Reimbursement Program
Paid Time Off
Paid parental leave
paid caregiver leave
Disability Benefits
Life insurance
Employee Assistance Programs
Employee wellness programs
Employee Discounts

Job Description

AT&T is a leading telecommunications company known for providing wireless communications, broadband internet, and entertainment services to millions of customers across the United States. As a globally recognized brand, AT&T operates an extensive network of retail stores where customers can explore and purchase the latest technology products and mobility services. The company is committed to delivering best-in-class customer service and fostering innovation while maintaining a strong focus on employee development and operational excellence. AT&T values diversity and inclusion, ensuring equal employment opportunities for all individuals regardless of background, and offers reasonable accommodations for qualified persons with disabilities.

The role of the Assistant Retail Store Manager at AT&T is pivotal in shaping the customer experience and driving the store's overall success. This position works closely with the Store Manager to oversee all day-to-day operations of a retail location, contributing significantly to operational efficiency, sales growth, and team performance. The Assistant Store Manager supports every facet of the store's function — from merchandising and product launches to coaching the sales team and executing community outreach and promotional events. Ideal candidates bring a strong retail background, leadership skills, and familiarity with telecommunications technology and industry trends. This role is designed for someone who thrives in a dynamic retail environment and aspires to advance their leadership career in a company renowned for its innovation and career development opportunities.

This full-time position offers a competitive annual salary ranging from $57,000 to $85,600, complemented by performance-based commissions up to $18,000 annually when sales goals are met. Salary placement within this range depends on factors such as geography, experience, expertise, and education or training. Assistant Store Managers also receive exceptional paid training designed to build their leadership skills and prepare them for future advancement. With a focus on collaboration and results, the role empowers individuals to lead by example, inspire teams, solve problems strategically, and champion change within the store and the broader community.

Beyond daily management tasks, this position also encourages proactive engagement in the community through off-site events and promotional activities, reinforcing AT&T’s commitment to connectivity and customer satisfaction. This career path offers a unique blend of hands-on retail management, opportunities for professional growth, and the chance to work with cutting-edge wireless products and services in one of the most competitive markets. Joining AT&T means becoming part of a company that not only values technology and innovation but also prioritizes employee wellness and advancement through comprehensive benefits and support programs.

Job Requirements

  • High school diploma or equivalent
  • Proven experience in sales or customer service
  • Prior managerial or supervisory experience
  • Strong communication and interpersonal skills
  • Ability to lead and motivate a team
  • Strategic thinking and problem-solving abilities
  • Willingness to participate in outreach and promotional events

Job Qualifications

  • Three or more years of sales and/or customer experience in telecommunications or related industry
  • Prior management experience
  • Excellent communication and leadership skills
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders on initiatives beyond store walls
  • Strategic perspective with the ability to champion change

Job Duties

  • Support the store manager in daily operations
  • Drive sales to meet and exceed store performance goals
  • Ensure exceptional customer service and satisfaction
  • Manage and develop a team of retail sales consultants
  • Assist with merchandising and product launches
  • Perform outreach and promotional activities including off-site events
  • Coach sales staff to meet sales and service objectives

Job Criteria

Experience

Mid Level (3-7 years)


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