Assistant Store Manager

Mattress Firm is a leading specialty mattress retailer committed to helping people sleep better and live well. With numerous retail locations across the United States, Mattress Firm offers a diverse range of sleep products and accessories designed to meet the unique needs of each customer. The company prides itself on delivering exceptional in-store experiences by providing expert guidance and high-quality products, making the mattress shopping process as easy and satisfying as possible. Known for its inclusive culture and commitment to diversity, Mattress Firm fosters an environment that encourages career growth, learning, and development through comprehensive training programs.

The Assistant Store Manager role at Mattress Firm is a crucial position aimed at supporting the Senior Store Manager and leading the team to achieve superior customer satisfaction and store performance. This position is designed as a transitional role, offering the opportunity to develop essential skills for future advancement into store management. Assistant Store Managers act as trusted sleep authorities, guiding customers in selecting the best products to enhance their sleep quality. They play a pivotal role in implementing Mattress Firm's selling programs and ensuring a seamless omnichannel shopping experience, where customers can confidently interact with the brand both in-store and online.

Assistant Store Managers take the lead in managing store operations, resolving customer issues, and coaching associates to improve their selling techniques and product knowledge. They are responsible for maintaining visual merchandising standards and ensuring compliance with company policies related to product transfers and inventory documentation. The role requires strong leadership skills, a customer-centric mindset, and the physical ability to handle merchandise, including lifting and moving items weighing over 50 pounds.

Offering a competitive salary range of $64,000 to $73,000 per year, along with uncapped commissions and a 401(k) matching program, Mattress Firm provides a rewarding compensation package that aligns with the company’s dedication to employee success and satisfaction. Benefits include mental health and life resources, comprehensive medical, dental, prescription, and vision plans, on-demand pay, and employee discounts on Mattress Firm products and accessories. The company actively encourages diverse candidates to apply, affirming their commitment to equal employment opportunity and inclusive workplace practices.

This position is based in Watchung, NJ, with occasional support provided to other locations as needed. Internal applicants must apply through the Mattress Firm Workday system. Overall, this role offers a unique opportunity to join a dynamic and growing retailer dedicated to improving customers' lives through better sleep, while building a fulfilling and prosperous career.