
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $73,000.00 - $83,000.00
Work Schedule
Standard Hours
Benefits
Career growth opportunities
401(k) with employer matching
Mental Health Resources
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Get paid on-demand
uncapped commission
Job Description
Mattress Firm is a leading specialty retailer focused on helping customers achieve better sleep by providing high-quality mattresses and sleep products. As a company, Mattress Firm is dedicated to creating a workplace where employees can thrive and grow professionally while contributing to the mission of improving sleep health for individuals across the country. Known for its exceptional customer service and an extensive selection of products, Mattress Firm operates numerous retail locations, including those in Redmond and Issaquah, Washington, offering a seamless and engaging shopping experience. The company emphasizes career growth and development, fostering a supportive and dynamic work environment where employees can advance their skills and reach their financial goals through competitive pay, uncapped commissions, and various benefits. Mattress Firm encourages diversity and inclusion and is committed to providing equal employment opportunities for all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or other protected characteristics.
The Assistant Store Manager role at Mattress Firm is a pivotal position aimed at driving sales performance while enhancing the in-store customer experience. This role acts as a trusted sleep authority who educates and assists customers in selecting the ideal mattress to meet their unique sleep needs. The Assistant Store Manager supports the Senior Store Manager by training and coaching store associates, ensuring adherence to merchandising standards, and leading the execution of marketing and product displays. This position is designed as a transitional role to develop the skills required to become a Store Manager, providing valuable hands-on leadership experience in a fast-paced retail environment. Assistant Store Managers play an essential role in maintaining inventory accuracy by managing product transfers and documentation while also ensuring that the store meets or exceeds financial goals through effective customer service and sales strategies. Individuals in this role must be physically capable of lifting, pulling, and pushing items weighing 50 pounds or more and should be motivated by achieving sales targets and delivering a five-star customer experience. The opportunity offers competitive pay ranging from $73,000 to $83,000 annually based on qualifications and experience, with potential bonuses available for leadership roles. Benefits include career growth programs, 401(k) employer matching, comprehensive health plans, mental health resources, and employee discounts. Mattress Firm seeks dedicated professionals who are enthusiastic about sleep wellness and ready to contribute to a culture of coaching, innovation, and customer-centric retailing.
The Assistant Store Manager role at Mattress Firm is a pivotal position aimed at driving sales performance while enhancing the in-store customer experience. This role acts as a trusted sleep authority who educates and assists customers in selecting the ideal mattress to meet their unique sleep needs. The Assistant Store Manager supports the Senior Store Manager by training and coaching store associates, ensuring adherence to merchandising standards, and leading the execution of marketing and product displays. This position is designed as a transitional role to develop the skills required to become a Store Manager, providing valuable hands-on leadership experience in a fast-paced retail environment. Assistant Store Managers play an essential role in maintaining inventory accuracy by managing product transfers and documentation while also ensuring that the store meets or exceeds financial goals through effective customer service and sales strategies. Individuals in this role must be physically capable of lifting, pulling, and pushing items weighing 50 pounds or more and should be motivated by achieving sales targets and delivering a five-star customer experience. The opportunity offers competitive pay ranging from $73,000 to $83,000 annually based on qualifications and experience, with potential bonuses available for leadership roles. Benefits include career growth programs, 401(k) employer matching, comprehensive health plans, mental health resources, and employee discounts. Mattress Firm seeks dedicated professionals who are enthusiastic about sleep wellness and ready to contribute to a culture of coaching, innovation, and customer-centric retailing.
Job Requirements
- Legal authorization to work in the United States without the need for sponsorship
- Ability to lift, pull, and push 50+ pounds
- High school diploma or equivalent
- Previous retail or customer service experience
- Strong leadership and coaching skills
- Effective communication skills
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Proven retail or customer service experience
- Strong leadership and coaching skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Basic knowledge of merchandise standards and inventory procedures
- Commitment to providing outstanding customer service
Job Duties
- Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert
- Assist senior store manager with training of store associates
- Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude
- Achieve or exceed store financial targets through effective execution and customer service at the store level
- Ensure store execution of product merchandising, marketing, and POP standards
- Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory
- Ability to lift, pull, and push 50+ pounds
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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