Assistant Store Manager

Total Wine & More is a premier retailer specializing in the extensive selection of adult beverages, including wine, beer, spirits, and more. Established as one of the largest independent retailers in this market, Total Wine & More emphasizes delivering best-in-class service while fostering an inclusive and knowledgeable shopping environment. The company is committed to supporting its employees through career growth opportunities, competitive compensation, and a comprehensive benefits program. Total Wine & More prides itself on creating a culture where team members are valued assets and have access to resources that enhance their health and wellbeing. As an equal opportunity employer, the company ensures a diverse and inclusive workplace that complies with all applicable laws and regulations, including those related to alcohol sales and workplace safety.

The role of Assistant Store Manager at Total Wine & More is a key leadership position designed to develop the store’s sales and service culture while supporting operational excellence. This full-time position involves working closely with the Store Manager to drive sales and meet key performance metrics (KPMs). The Assistant Store Manager plays a critical role in recruiting, training, and leading the store team, focusing on ongoing development to boost product knowledge and sales skills. Daily responsibilities include supporting payroll management, inventory control, merchandising, and minimizing shrinkage. The Assistant Store Manager is also responsible for delivering outstanding customer service by leading by example and ensuring a welcoming and knowledgeable store atmosphere. This position requires compliance with all laws governing the sale of alcohol and fostering a safe and compliant store environment. Candidates must be prepared to work a flexible schedule, including evenings and weekends, and meet physical requirements such as standing for extended periods, lifting heavy items, and climbing ladders. By joining Total Wine & More as an Assistant Store Manager, individuals can expect a dynamic retail environment that values leadership development, operational expertise, and customer-centric service delivery. This role offers a unique opportunity to contribute to the brand's success and grow within a company recognized for its exceptional work culture and support for employee advancement.