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Assistant Store Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Excellent Career Growth Opportunities
401(k) with employer matching
mental health and life resources
Medical insurance
Dental Insurance
Prescription coverage
vision plans
Get paid on-demand
base pay or uncapped commission
Employee Discounts

Job Description

Mattress Firm is a leading specialty retailer in the sleep products industry, dedicated to helping people achieve better sleep through a wide range of premium mattresses and accessories. Known for providing exceptional customer service and expert guidance, Mattress Firm has established itself as a trusted authority on sleep solutions across the United States. The company’s commitment to quality, innovation, and employee development creates a supportive environment where team members can thrive and grow their careers. Mattress Firm offers a dynamic work setting that emphasizes respect, inclusion, and a customer-centric approach, making it a preferred employer within the retail landscape.

The Assistant Store Manager role at Mattress Firm is a pivotal position designed to support store operations, drive sales performance, and enhance the overall customer experience. This role serves as a gateway for career advancement into senior leadership within the company. As an Assistant Store Manager, you will play an essential role in cultivating a welcoming and engaging store environment where customers receive expert advice on sleep products tailored to their needs. You will assist the Senior Store Manager in executing established selling programs and ensuring that merchandising standards meet company expectations. By coaching associates and providing product knowledge, you help foster a culture of continuous learning and superior customer service.

The position offers competitive compensation ranging from $70,000 to $90,000 annually, dependent on qualifications and experience, with additional bonus opportunities for eligible leadership roles. Benefits include a 401(k) plan with employer matching, medical, dental, prescription, and vision plans, as well as mental health resources and employee discounts. This full-time role also involves physical tasks such as lifting and moving products weighing over 50 pounds, emphasizing the active and hands-on nature of the position. Successful candidates will demonstrate a commitment to teamwork, leadership development, and a passion for helping customers improve their quality of sleep.

Job Requirements

  • Legal authorization to work in the United States without the need for sponsorship
  • Ability to lift, pull, and push 50+ pounds
  • Availability to work flexible hours including weekends and holidays
  • Strong communication skills
  • Demonstrated leadership potential
  • Basic understanding of retail operations
  • Willingness to learn and adapt
  • High school diploma or equivalent

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or sales experience preferred
  • Strong leadership and coaching skills
  • Excellent communication and interpersonal abilities
  • Ability to work in a fast-paced retail environment
  • Basic knowledge of sleep products or willingness to learn
  • Customer-focused mindset

Job Duties

  • Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert
  • Assist Senior Store Manager with training of store associates
  • Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude
  • Achieve or exceed store financial targets through effective execution and customer service at the store level
  • Ensure store execution of product merchandising, marketing, and POP standards
  • Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory
  • Ability to lift, pull, and push 50+ pounds

Job Criteria

Experience

Mid Level (3-7 years)


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