Assistant Store Manager

Insomnia Cookies is a renowned bakery and delivery company that originated in a college dorm room thanks to its founder Seth Berkowitz. Over the past two decades, it has grown into a beloved brand with a loyal fan base of cookie enthusiasts. The company is headquartered in Philadelphia, Pennsylvania, and currently operates more than 300 stores globally. Insomnia Cookies has become a pioneering force in the bakery industry by combining a unique bakery and delivery concept that caters to customers seeking warm, fresh cookies delivered all day and late into the night. Additionally, the brand offers an innovative nationwide shipping and gifting service that continues to expand its reach. The brand's flagship store in Philadelphia embodies an experiential "sweet-easy" concept, emphasizing an enjoyable, approachable customer experience while maintaining high standards of product quality and operational excellence. Insomnia Cookies prioritizes creating a fun, fast-paced team culture dedicated to operational precision and outstanding customer service.

The Assistant Bakery Operations Manager (ABOM) role in Jacksonville, FL, located at 4549 Southside Blvd, provides a leadership pipeline position designed to prepare high-potential individuals to become future Bakery Operations Managers (BOM). The ABOM role is central to ensuring operational excellence while simultaneously fostering team development and administrative oversight. ABOMs execute bakery operations with urgency, accuracy, and accountability and act as an extension of the BOM. This role blends hands-on operational execution with leadership responsibilities, including talent development, scheduling, inventory management, and adherence to food safety and quality standards. ABOMs are expected to be capable of stepping into full bakery ownership when necessary, handling all aspects of store operations independently during transitions or absences. This essential position also involves coaching and mentoring hourly team members to build a growth mindset culture and maintain consistent performance standards. Success in this role is measured by the ability to independently execute all BOM-level duties, maintain a fully staffed and well-trained team, and foster a strong culture of accountability. The position offers competitive pay, bonus eligibility, and a variety of benefits including medical, dental, vision, and pet insurance. It also features paid vacation and wellness days, a clear career development path into BOM leadership, free cookies every shift, and engaging team dynamics. Working at Insomnia Cookies means being part of an innovative company revolutionizing the cookie industry by imagining what is possible while delivering exceptional experiences.