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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $59,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Career growth opportunities
401(k) with employer matching
Mental Health Resources
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Paid on-demand
Competitive pay range
Job Description
Mattress Firm is a prominent retail company specializing in sleep products and accessories, dedicated to helping customers achieve better sleep and improve their overall well-being. As a leader in the mattress retail industry, Mattress Firm operates across numerous locations, providing a wide range of high-quality mattresses and sleep solutions that cater to diverse customer needs. The company prides itself on creating a warm and welcoming in-store environment where customers can explore various sleep options with the guidance of knowledgeable staff. Mattress Firm is committed to fostering a positive workplace culture that encourages employee growth, inclusiveness, and professional development in a... Show More
Job Requirements
- high school diploma or equivalent
- ability to work flexible hours including weekends and holidays
- physical capability to lift, pull, and push 50+ pounds
- legal authorization to work in the United States without the need for sponsorship
- strong customer focus and team orientation
- willingness to learn and grow in a retail environment
Job Qualifications
- experience in retail or customer service roles
- leadership or supervisory experience preferred
- excellent communication and interpersonal skills
- knowledge of sales techniques and customer service principles
- ability to coach and mentor team members
- strong organizational and problem-solving abilities
- basic computer proficiency
Job Duties
- support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert
- assist Senior Store Manager with training of store associates
- promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude
- achieve or exceed store financial targets through effective execution and customer service at the store level
- ensure store execution of product merchandising, marketing, and POP standards
- follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory
- ability to lift, pull, and push 50+ pounds
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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