Assistant Store Manager

Mattress Firm is a prominent retail company specializing in sleep products and accessories, dedicated to helping customers achieve better sleep and improve their overall well-being. As a leader in the mattress retail industry, Mattress Firm operates across numerous locations, providing a wide range of high-quality mattresses and sleep solutions that cater to diverse customer needs. The company prides itself on creating a warm and welcoming in-store environment where customers can explore various sleep options with the guidance of knowledgeable staff. Mattress Firm is committed to fostering a positive workplace culture that encourages employee growth, inclusiveness, and professional development in a supportive setting. The company is an equal opportunity employer and embraces diversity in the workforce, promoting a respectful and innovative work environment.

The role of Assistant Store Manager at Mattress Firm presents a unique opportunity for individuals passionate about retail and customer service to develop their leadership skills while making a significant impact on the customer experience. This position is designed as a transitional role aimed at grooming candidates for future advancement to Store Manager. Assistant Store Managers play a critical role in elevating the customer journey by acting as trusted sleep experts who help customers select the best mattress products suited to their individual sleep needs. They support the execution of the company’s selling programs and drive a seamless omnichannel shopping experience by maintaining best-in-class product presentation and customer engagement strategies.

In addition to sales responsibilities, Assistant Store Managers assist Senior Store Managers with training and coaching store associates to enhance their selling techniques and product knowledge. By fostering a culture of continuous improvement and customer-centric service, Assistant Store Managers contribute to the achievement of store financial targets and overall business goals. Their duties include managing in-store merchandising, ensuring compliance with Mattress Firm’s operational procedures, resolving customer inquiries and concerns, and maintaining accurate inventory documentation. This role requires a strong commitment to teamwork and leadership, as well as the ability to handle physical demands such as lifting and moving merchandise weighing over 50 pounds.

With competitive compensation ranging from $59,000 to $80,000 annually and additional bonus opportunities, the Assistant Store Manager position offers a financially rewarding career path. Employees benefit from a comprehensive benefits package including 401(k) employer matching, medical, dental, vision, prescription plans, mental health resources, on-demand pay, and exclusive employee discounts on Mattress Firm products. The company emphasizes career growth through on-the-job training and development, making this role ideal for individuals seeking to advance in retail leadership within a dynamic and customer-focused environment. Mattress Firm encourages diverse candidates to apply and is committed to maintaining a non-discriminatory workplace that values integrity, respect, and innovation.