Assistant Store Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $22.50
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Work Schedule

Standard Hours
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Benefits

Full-time hours
Paid Time Off
Career Development Program
weekly pay
Bonus Plan Eligibility
401(k) with Company Match
Medical insurance
Dental Insurance
Vision Insurance
associate discounts
Retail and restaurant discounts

Job Description

Staples is a leading retailer in the office supply and services industry, committed to helping customers and communities discover innovative products, services, and inspiration to unlock possibilities. As part of a brand transformation and growth strategy, Staples focuses on enabling the way people work and learn, shaping the future of retail through technology and exceptional customer experiences. The company prides itself on inclusive values, community engagement, and empowering its employees to reach their full potential through career development and competitive benefits. Staples values diversity and is an Equal Opportunity Employer, ensuring fair consideration regardless of background or status. They provide reasonable accommodations for applicants with disabilities and support fair chance hiring practices under applicable laws.

The Assistant Manager role at Staples is an exciting opportunity to join a dynamic team dedicated to driving sales, service excellence, and customer engagement within the store environment. This full-time position offers competitive compensation based on qualifications and experience, along with generous perks such as paid time off, weekly pay, 401(k) with company match, comprehensive medical, dental, and vision coverage, associate discounts, and much more. The Assistant Manager will work closely with the General Manager to lead store operations, build a motivated and high-performing team, and foster a positive, inclusive store culture that aligns with Staples' values. Responsibilities include coaching and developing employees, setting and achieving sales and service goals, managing merchandising opportunities, and ensuring operational excellence and cost control. This role requires strong leadership skills, the ability to adapt to changing business priorities, and a customer-centric approach to problem solving and sales conversion. The ideal candidate will have over 2 years of experience managing sales teams in retail or service industries and a proven ability to engage customers and lead teams effectively. There is an emphasis on collaboration, honesty, integrity, and the capacity to thrive in a fast-paced, sometimes stressful environment. Physical requirements include the ability to lift and move materials, climb ladders, and maintain active engagement on the sales floor. This position is perfect for those who are passionate about retail leadership and eager to contribute to Staples' evolving success and community impact.

Job Requirements

  • 2+ years managing a sales team in retail or services industry
  • experience managing and coaching a team in customer-centric environment
  • ability to communicate and engage with customers
  • strong organizational and planning skills
  • ability to manage conflict cooperatively
  • ability to maintain honesty and integrity
  • ability to work in fast-paced environment
  • physical ability for lifting and standing
  • adaptable to changing business priorities

Job Qualifications

  • 2+ years managing a sales team in retail or services industry
  • experience managing and coaching a team in a customer-centric, solutions-based environment
  • ability to engage and communicate effectively with customers
  • strong communication, organization, planning skills
  • ability to review results against business goals and strategize for growth
  • capable of managing conflict constructively
  • demonstrate honesty and integrity with customer and business information
  • ability to work cooperatively in fast-paced, stressful environments
  • physical ability to lift/move materials up to 50 pounds, climb ladders, stand and walk continuously
  • experience using financial metrics to track sales progress
  • ability to network and engage with the community

Job Duties

  • drive sales, services and customer engagement in the store
  • ensure the store is ready for business
  • establish customer relationships that build loyalty
  • provide total solutions to meet customer needs
  • guide team in being positive, inclusive, and collaborative
  • develop high-performing team through coaching, training, and role playing
  • attain sales and services goals, profit margin and execution of store operations
  • establish business cadence for sales readiness
  • provide direction for merchandising opportunities
  • assist with delegating operational tasks with the General Manager
  • share responsibility for store operations and cost control
  • act as Floor Leader
  • champion company initiatives and adapt to change

Job Criteria

Experience

Mid Level (3-7 years)


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