Jimmy John's logo

Assistant Store Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $17.80 - $18.00
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Work Schedule

Flexible
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Benefits

Paid training
flexible scheduling
Health Insurance
Vision Insurance
Dental Insurance
Company match 401(k)
Paid Time Off

Job Description

Jimmy John's is a renowned sandwich franchise group with over 20 stores strategically located throughout the Charlotte, Concord, and Lake Norman (LKN) regions. Known for its commitment to quality, speed, and customer satisfaction, Jimmy John's has established itself as a major player in the quick-service restaurant (QSR) industry. The franchise prides itself on cultivating a vibrant culture characterized by excellence, kindness, and consistency. This culture is amplified through frequent celebratory events that promote team spirit and reward outstanding performance. The company values its employees highly, viewing them as the essential force that brings the Jimmy John's system to life. With a strong emphasis on employee development and growth, Jimmy John's offers dynamic career opportunities in a fast-paced, fun, and supportive environment.

The Assistant Store Manager role at Jimmy John's is a pivotal position designed to support and enhance daily operations within the store. This role involves working closely with the General Manager to ensure the store meets and exceeds customer service expectations while maintaining cleanliness and operational efficiency. Assistant Managers lead by example, implementing company policies and procedures with complete integrity. The position requires a hands-on approach where leadership, motivation, and excellent communication skills play a crucial role in team management and store success. Candidates need not have prior food service experience as comprehensive management training is provided, but leadership experience is essential. The company also welcomes applicants who might lack direct management experience but are eager to develop those skills through a guided and supportive training program.

Assistant Store Managers oversee a multitude of operational activities including monitoring food costs, managing labor schedules, training crew members, and maintaining the highest product standards in line with Jimmy John's brand. This is a physically engaging role that demands the ability to handle fast-paced work environments efficiently and prioritize tasks independently. With a strong focus on teamwork and customer satisfaction, the role offers opportunities for career advancement such as promotion to salaried General Manager positions. The position is full-time, with a workweek requirement of at least 44 hours. Competitive hourly pay ranging from $17.80 to $18.00 is offered, along with numerous benefits such as paid training, flexible scheduling options, and access to company-sponsored health and retirement plans. This role is ideal for individuals passionate about leadership, customer service, and being part of a thriving, positive work culture that values employee contributions and growth.

Job Requirements

  • Ability to work at least 44 hours per week
  • at least 18 years of age
  • reliable transportation
  • physical dexterity to move up to 25lbs occasionally
  • attendance and punctuality
  • willingness to offer opinions and recommendations
  • excellent management and leadership skills
  • ability to organize and establish priorities
  • ability to handle high stress situations efficiently

Job Qualifications

  • At least 6 months of quick service restaurant experience
  • managerial experience preferred but not required
  • excellent communication skills
  • strong leadership and organizational skills
  • ability to handle fast-paced and high stress situations
  • willingness to learn and accept feedback
  • ability to work with minimal supervision
  • team player committed to customer satisfaction

Job Duties

  • Exceeding customer expectations in regards to service and store cleanliness
  • supervising all financial aspects of food cost and labor goals for the shift and measured periods
  • preparing and following labor schedules and product projections
  • training, supervising, and motivating crew members
  • preparations of products and maintaining quality to meet Jimmy John's brand standards
  • monitoring and use of all store service equipment

Job Criteria

Experience

Mid Level (3-7 years)


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