You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Night Shifts
Benefits
competitive pay
bonus eligibility
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Paid vacation
wellness days
Career development pipeline
Free cookies every shift
fun team culture
Job Description
Insomnia Cookies is a renowned bakery and delivery company that started as a college dorm room project by Seth Berkowitz. Over two decades, it has grown into a cult favorite brand recognized for delivering warm, delicious cookies all day and late into the night. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies operates more than 300 stores globally and offers an experiential "sweet-easy" concept flagship location. The brand also has a rapidly expanding nationwide shipping and gifting portfolio, revolutionizing the cookie delivery market with innovative approaches. With its commitment to delivering exceptional quality and creating memorable customer experiences, Insomnia Cookies has grown... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year leadership experience in restaurant, retail, or hospitality operations
- Ability to work flexible hours including nights and weekends
- Capability to perform physical bakery tasks during peak times
- Strong leadership and team development skills
- Excellent communication and problem-solving abilities
- Commitment to maintaining food safety and cleanliness standards
Job Qualifications
- 1+ year leadership experience in restaurant, retail, or hospitality operations
- Strong operational discipline and attention to detail
- Ability to coach and develop hourly team members
- Comfortable working in fast-paced, high-volume environments
- Ability to perform all bakery roles during peak business periods
- Strong communication and problem-solving skills
Job Duties
- Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
- Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
- Support ordering, inventory accuracy, and shrink control
- Assist in schedule creation and labor execution to meet operational targets
- Support recruiting, interviewing, onboarding, and training of new staff
- Deliver consistent coaching and real-time performance feedback
- Hold team members accountable to standards while reinforcing a growth mindset culture
- Ensure onboarding and training programs are executed to company standards
- Manage bakery operations independently in the absence of the BOM
- Model urgency, accountability, and operational discipline
- Partner with BOM and Area leadership to identify operational gaps and implement solutions
- Maintain continuity of operations during leadership transitions or staffing shortages
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: