Assistant Store Manager

Mattress Firm is a leading specialty retailer in the sleep industry dedicated to helping customers achieve better sleep through quality mattresses and bedding products. With a widespread presence across the United States, Mattress Firm has built a strong reputation by focusing on delivering exceptional customer service and expert guidance to shoppers looking for their ideal sleep solutions. The company values diversity, inclusion, and innovation, creating a positive and dynamic work environment for its employees. Mattress Firm prides itself on supporting career growth and continuous learning for its team members while maintaining a commitment to integrity and respect in the workplace.

The role of Assistant Store Manager at Mattress Firm is a pivotal position that combines leadership, customer service, and sales expertise to enhance the in-store experience. This is a transitional role designed to develop your skills and prepare you for future advancement as a Store Manager. As an Assistant Store Manager, you will act as a trusted sleep authority, guiding customers in choosing the right mattress and bedding products that meet their needs. Your responsibilities include executing Mattress Firm's selling programs, supporting an omnichannel approach, and creating an engaging retail environment. You will assist the Senior Store Manager with training and coaching store associates, promoting a culture of sales excellence and superior customer care.

This role also involves operational duties such as ensuring proper product merchandising, following inventory transfer procedures, and helping to achieve or exceed store sales targets. Assistant Store Managers play a key role in resolving customer issues and escalating them when necessary. By joining Mattress Firm as an Assistant Store Manager, you will gain valuable leadership experience, benefit from ongoing training and development, and have access to competitive compensation with a salary range typically between $65,000 and $80,000 annually, complemented by uncapped commissions and bonus opportunities for eligible employees. Additional benefits include a 401(k) plan with employer matching, comprehensive health coverage, mental health resources, employee discounts, and more. This role is perfect for individuals passionate about retail leadership, customer satisfaction, and personal growth within a purpose-driven company dedicated to improving people’s sleep and lives.