Job Overview
Employment Type
Full-time
Hourly
Benefits
competitive pay
bonus eligibility
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
Paid vacation
wellness days
Career development pipeline
Free cookies
fun team culture
Job Description
Insomnia Cookies is a renowned bakery and delivery company, celebrated for its unique concept of delivering warm, delicious cookies all day and late into the night. Founded over 20 years ago by student Seth Berkowitz in a college dorm room, the brand has since evolved into a beloved national and global phenomenon. With more than 300 stores worldwide and an experiential flagship "sweet-easy" store in Philadelphia, Pennsylvania, Insomnia Cookies continues to captivate cookie lovers through its innovative bakery and delivery services. The company is also expanding its shipping and gifting portfolio, making it easier than ever to enjoy their delectable treats. The company culture emphasizes a fun, fast-paced environment, career growth opportunities, and a commitment to quality and customer experience.
Insomnia Cookies is currently seeking a full-time Assistant Bakery Operations Manager (ABOM) at its Lexington, Kentucky store located at 433 Jersey St, Lexington, KY 40508. This pivotal role is a leadership pipeline position designed to develop the next generation of Bakery Operations Managers. The Assistant Bakery Operations Manager operates at near-Bakery Operations Manager (BOM) level, blending hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as true extensions of the Bakery Operations Manager, capable of stepping into full bakery ownership when required.
The ABOM is responsible for executing core bakery operations with urgency, accuracy, and accountability, ensuring high standards in product quality, cleanliness, food safety, and guest experience. This role supports all facets of bakery operations including inventory rotation, scheduling, staffing coordination, ordering, and inventory accuracy. Additionally, the ABOM plays a key role in recruiting, onboarding, training, and coaching new staff, fostering a culture of accountability and continuous growth. Leadership and ownership are major aspects, with ABOMs managing bakery operations independently in the absence of the Bakery Operations Manager and partnering with area leaders to identify and solve operational challenges.
This position offers a competitive hourly wage with bonus eligibility, comprehensive benefits including medical, dental, vision, and pet insurance, paid vacation and wellness days, a clear career development pathway into leadership roles, and a vibrant, team-oriented culture. The successful candidate will demonstrate strong communication and problem-solving skills, a dedication to operational discipline, and the ability to perform bakery roles during peak business hours. If you are a motivated leader looking to advance your career in a dynamic and fast-growing company, Insomnia Cookies invites you to join their Lexington team and help shape the future of bakery operations in an industry-leading organization.
Insomnia Cookies is currently seeking a full-time Assistant Bakery Operations Manager (ABOM) at its Lexington, Kentucky store located at 433 Jersey St, Lexington, KY 40508. This pivotal role is a leadership pipeline position designed to develop the next generation of Bakery Operations Managers. The Assistant Bakery Operations Manager operates at near-Bakery Operations Manager (BOM) level, blending hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as true extensions of the Bakery Operations Manager, capable of stepping into full bakery ownership when required.
The ABOM is responsible for executing core bakery operations with urgency, accuracy, and accountability, ensuring high standards in product quality, cleanliness, food safety, and guest experience. This role supports all facets of bakery operations including inventory rotation, scheduling, staffing coordination, ordering, and inventory accuracy. Additionally, the ABOM plays a key role in recruiting, onboarding, training, and coaching new staff, fostering a culture of accountability and continuous growth. Leadership and ownership are major aspects, with ABOMs managing bakery operations independently in the absence of the Bakery Operations Manager and partnering with area leaders to identify and solve operational challenges.
This position offers a competitive hourly wage with bonus eligibility, comprehensive benefits including medical, dental, vision, and pet insurance, paid vacation and wellness days, a clear career development pathway into leadership roles, and a vibrant, team-oriented culture. The successful candidate will demonstrate strong communication and problem-solving skills, a dedication to operational discipline, and the ability to perform bakery roles during peak business hours. If you are a motivated leader looking to advance your career in a dynamic and fast-growing company, Insomnia Cookies invites you to join their Lexington team and help shape the future of bakery operations in an industry-leading organization.
Job Requirements
- high school diploma or equivalent
- 1+ year leadership experience in restaurant, retail, or hospitality operations
- ability to coach and develop hourly team members
- comfortable working in fast-paced, high-volume environments
- strong communication and problem-solving skills
- ability to perform all bakery roles during peak business periods
Job Qualifications
- 1+ year leadership experience in restaurant, retail, or hospitality operations
- strong operational discipline and attention to detail
- ability to coach and develop hourly team members
- comfortable working in fast-paced, high-volume environments
- ability to perform all bakery roles during peak business periods
- strong communication and problem-solving skills
Job Duties
- Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists
- maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards
- support ordering, inventory accuracy, and shrink control
- assist in schedule creation and labor execution to meet operational targets
- support recruiting, interviewing, onboarding, and training of new staff
- deliver consistent coaching and real-time performance feedback
- hold team members accountable to standards while reinforcing a growth mindset culture
- ensure onboarding and training programs are executed to company standards
- manage bakery operations independently in the absence of the BOM
- model urgency, accountability, and operational discipline
- partner with BOM and Area leadership to identify operational gaps and implement solutions
- maintain continuity of operations during leadership transitions or staffing shortages
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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