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Assistant Store Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $30.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
employee discount
Commission
bonus potential

Job Description

Journeys is a leading teen retail company specializing in footwear and unique specialty items, including apparel, backpacks, hats, and accessories. With over 800 stores located across all 50 US states, Puerto Rico, and Canada, Journeys carries the most popular brands that resonate with the teen lifestyle, such as Converse, Vans, Dr. Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. Established as more than just a retailer, Journeys has deeply embedded itself into teen and youth culture through strategic artistic partnerships, event sponsorships, exclusive content, and creative collaborations with musicians. The company is also dedicated to giving back to the community through charitable events and volunteer programs. This has helped build an inclusive and vibrant in-store experience marked by an energetic atmosphere, passionate staff, and encouragement of self-expression and individuality. Journeys truly represents "an attitude you can wear." The company embraces diversity and integrity, fostering a fun and dynamic work environment with opportunities for rapid promotion and personal growth.

The role available is for a Co-Manager in the stores who will assist the Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel. The focus of this position is to help achieve both store and personal sales goals, control expenses, and protect company assets. The Co-Manager plays a crucial leadership role by meeting and exceeding sales performance standards and ensuring that all company policies and initiatives are properly implemented. This role also involves providing feedback, coaching, and accountability to employees, as well as managing daily store operations and loss prevention practices in the absence of the Store Manager or Manager In Training. The Co-Manager is expected to create a fun, inclusive, and full-service shopping experience for customers, effectively resolve customer issues, and maintain open communication with store leadership. The position requires dedication, excellent interpersonal skills, and the ability to work in a fast-paced retail environment. It offers compensation that includes base pay, sales commissions, and bonus potential, along with excellent benefits and employee discounts. This is a full-time role requiring availability for night and weekend shifts, as well as the physical ability to stand for long periods and lift up to 50 pounds. Journeys offers a supportive and rewarding career path, celebrating individual success and promoting from within to foster a family atmosphere with an attitude that cares.

Job Requirements

  • Prior retail management experience preferred
  • 6-12 months retail sales experience
  • Excellent interpersonal and customer service skills
  • Desire to succeed in fast-paced retail environment
  • Willingness to learn
  • Completion of all training programs leading up to Co-Manager position or equivalent training
  • Ability to work 45 hours per week
  • Ability to work night and weekend shifts
  • Ability to climb, reach, bend, and lift up to 50 pounds
  • Stand for long periods of time
  • Must be at least 18 years of age
  • Age requirements for full-time employment may vary based on state

Job Qualifications

  • Prior retail management experience preferred
  • 6-12 months retail sales experience
  • Excellent interpersonal and customer service skills
  • Desire to succeed in fast-paced retail environment
  • Willingness to learn
  • Completion of all training programs leading up to Co-Manager position or equivalent training
  • Ability to work 45 hours per week
  • Ability to work night and weekend shifts
  • Ability to climb, reach, bend, and lift up to 50 pounds
  • Must be at least 18 years of age

Job Duties

  • Meet and exceed store and personal sales goals and standards of performance
  • Assist in recruiting and hiring of high caliber employees with in-store needs
  • Assist in training and developing a successful sales team
  • Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
  • Ensure that all company initiatives are properly implemented and to the standard of the company direction
  • Recognize talented staff and develop them for growth within the company
  • Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
  • Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
  • Effectively communicate all store needs to Store Manager and Manager In Training
  • Resolve customer issues effectively
  • Provide a fun, full service experience to all customers
  • Complete bank deposits
  • Understand the Journeys culture and demonstrate it to the team

Job Criteria

Experience

Mid Level (3-7 years)


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