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Assistant Store Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $22.70 - $31.20
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Work Schedule

Standard Hours
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Benefits

associate discount
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
health care flexible spending account
Life insurance
short-term disability
long-term disability
Paid holidays
Paid vacation
Paid sick leave
paid bereavement leave
Paid parental leave
Employee assistance program
Incentive programs
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance
Surrogacy assistance
smoking cessation
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses

Job Description

TJX Companies is a leading global off-price retailer, encompassing numerous well-known brands including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx. The company operates in multiple global Home Offices, Distribution Centers, and Retail Stores, providing its employees with a dynamic and inclusive work environment conducive to growth, learning, and achievement. As a Fortune 100 company, TJX is committed to fostering diversity, encouraging teamwork, and prioritizing the personal and professional development of its associates. The collaborative culture at TJX is reflected in its dedication to providing comprehensive training programs, well-being initiatives, and opportunities for career advancement, making it an excellent place for individuals seeking to build a rewarding career in retail.

Marshalls, as part of the TJX family, offers a unique opportunity to be part of a vibrant retail environment that focuses on delivering outstanding customer experiences. The role of Assistant Store Manager at Marshalls involves leading a talented team to create memorable “magical moments” for customers daily. This position is designed for individuals who thrive in a fast-paced setting and are passionate about retail leadership. It encompasses various responsibilities that range from overseeing store operations and sales performance to managing staffing, training, and customer service excellence. The Assistant Store Manager plays a pivotal role in implementing company initiatives, driving store sales, and ensuring operational efficiency while maintaining a high standard of store presentation and safety.

This position, located at the Marshalls Store 0370 in Winston-Salem, NC, is a bonus and overtime eligible role with a competitive starting pay ranging from $22.70 to $31.20 per hour, equating to an approximate annual salary between $56,576 and $77,762. The starting pay is influenced by factors such as skills, qualifications, and prior experience. Working at Marshalls provides a supportive environment where you can empower your team, influence positive change, and develop your leadership skills. The company values integrity, respect, and inclusion, all of which are essential components of the workplace culture.

The Assistant Store Manager will be instrumental in driving sales by managing various aspects of store operations including merchandising, backroom processes, cash office, customer service, markdowns, scheduling, shipping, and receiving. A significant focus is placed on minimizing loss through shrink and damages, enhancing store layout, and improving efficiency. Recruiting and training top talent is another critical aspect of the role, as well as serving as a mentor and role model to foster a positive and engaging workplace. The role requires excellent communication skills to implement action plans effectively and contribute to succession planning.

In addition to the rewarding nature of the role, employees benefit from a comprehensive package including an associate discount, medical, dental, and vision insurance, 401(k) matching, paid leave including holidays and parental leave, life and disability insurance, and various wellness programs. Marshalls and TJX Companies emphasize a flexible and inclusive approach to employment, providing reasonable accommodations and considering candidates from diverse backgrounds to ensure equal opportunity. Overall, this role offers a substantial opportunity to build a meaningful retail management career in a supportive and growth-oriented company.

Job Requirements

  • Minimum of 2 years of retail leadership experience
  • Ability to lead and develop a team
  • Strong communication and organizational skills
  • Knowledge of store operations and loss prevention
  • Ability to effectively implement store initiatives
  • Experience in customer service and merchandising
  • Commitment to fostering an inclusive environment

Job Qualifications

  • Minimum of 2 years of retail leadership experience as an Assistant or Store Manager
  • Demonstrated ability to lead, develop, and empower a large team
  • Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others
  • Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention
  • Strong follow-through skills to successfully implement tasks and initiatives

Job Duties

  • Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages
  • Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates
  • Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes
  • Provide input on succession planning to meet future needs
  • Implement strategies to meet sales, expense, and customer service targets
  • Coordinate loss prevention and operational programs and improve store layout and efficiency

Job Criteria

Experience

Mid Level (3-7 years)


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