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Assistant Store Leader (Assistant Manager)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

401k plan
RRSP plan
Premium pay for holidays worked
Paid PTO Plans
comprehensive health coverage
Monthly bonus/incentive potential
Tuition Reimbursement
Adoption assistance

Job Description

7-Eleven is a globally recognized leader in the convenience retail industry, operating more than 86,000 stores worldwide and consistently setting trends across convenience, restaurant services, and fuel retailing. As a corporate store operator, 7-Eleven attributes its success to cutting-edge innovation and a commitment to being the first choice for customers seeking accessibility and dependable service. Headquartered in Dallas, Texas, this iconic brand fosters a culture that empowers employees to "activate awesome" by making meaningful contributions to their communities and stores daily.

The Assistant Store Leader (Assistant Manager) role at 7-Eleven is an exciting opportunity tailored for individuals eager to take on supervisory responsibilities and make an impact within a dynamic retail environment. Located in Portsmouth Heights, Virginia, the position is based at a corporate store, ensuring a structured and supportive work environment with access to leadership resources and growth opportunities.

This full-time role focuses on developing leadership competencies through hands-on management experience, mentorship, and comprehensive training designed to build confidence and proficiency in delivering excellent customer service. The Assistant Store Leader works collaboratively alongside the Store Leader to ensure smooth daily operations, enhance staff performance, and drive customer satisfaction through high standards of store presentation and product availability.

The position includes key responsibilities such as coaching and training team members, maintaining store safety and cleanliness, handling cash and fuel transactions accurately, and supporting merchandising and marketing initiatives. 7-Eleven’s dedication to internal promotion means this role opens pathways to further career advancement within the organization.

Candidates will benefit from competitive pay, as well as a range of employee perks including a 401k plan (US employees), tuition reimbursement programs, adoption assistance (US only), premium pay for holidays worked, and comprehensive health coverage among others. These benefits demonstrate 7-Eleven’s investment in the well-being and professional development of its team members.

This role requires excellent communication skills, a knack for multitasking, and a proactive approach to problem-solving. A high school diploma or GED is preferred but not mandatory for candidates with relevant retail management experience. A valid driver’s license and automotive insurance are also required due to the operational nature of the role, which may include duties involving travel between locations or interaction with fuel service areas.

The Assistant Store Leader position at 7-Eleven represents a compelling career step for those who thrive in a fast-paced, customer-focused retail environment and are driven to lead and inspire a team. With a commitment to employee success and a "promote from within" culture, joining 7-Eleven means joining a team that values growth, innovation, and community impact.

Job Requirements

  • Ability to oversee and provide customer service leadership, training, and coaching alongside the Store Leader for all store employees
  • Demonstrated strength in maintaining high retention through qualified applicant identification and employee empowerment
  • Ability to assist in implementing merchandising and marketing programs
  • Competency in cash handling, fuel transactions, and promoting the loyalty program
  • Demonstrated ability to maintain a clean and safe environment in compliance with health and sanitation procedures
  • Excellent communication skills
  • Proficient computer knowledge including Microsoft products
  • High School diploma or GED preferred but not required for candidates with retail management experience
  • Valid driver’s license and automotive liability insurance
  • Ability to multi-task and perform repeated bending, standing, reaching, and occasionally lifting up to 50 pounds

Job Qualifications

  • High school diploma or GED preferred
  • At least one year of retail management experience for candidates without a diploma
  • Excellent oral and written communication skills
  • Proficient computer knowledge, including Microsoft Word and Excel
  • Ability to multi-task and perform physical activities such as bending, standing, reaching, and lifting up to 50 pounds
  • Valid driver’s license and automotive liability insurance

Job Duties

  • Oversee and provide customer service leadership, training, and coaching alongside the Store Leader for store employees
  • Maintain high employee retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity
  • Assist in implementing all merchandising and marketing programs
  • Handle cash and fuel transactions competently and promote the company’s loyalty program
  • Ensure store cleanliness and safety by complying with all health and sanitation procedures
  • Maintain product availability and store presentation
  • Communicate effectively both orally and in writing with team members and customers

Job Criteria

Experience

Mid Level (3-7 years)


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