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Assistant Store Leader (Assistant Manager)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

401k plan
RRSP plan
Premium pay for holidays worked
Paid PTO
comprehensive health coverage
Monthly bonus
Tuition Reimbursement
Adoption assistance

Job Description

7-Eleven is a renowned global leader in the convenience store industry with over 86,000 locations worldwide, making it one of the most recognizable and accessible retail brands on the planet. Known for revolutionizing convenience, restaurants, and fuel services through cutting-edge innovation, 7-Eleven continually strives to be the customer's first choice for quick and easy shopping experiences. The company prides itself not only in its vast retail presence but also in its dynamic culture that empowers employees to "activate awesome" and make meaningful impacts within their stores and communities every day. With a commitment to diversity and inclusion, 7-Eleven fosters an environment where employees can grow, lead, and shape the future of convenience retail.

The role of Retail Assistant Manager at 7-Eleven is an exciting leadership opportunity designed for individuals who thrive in team environments and possess prior supervisory experience. This full-time position provides valuable management and leadership experience with competitive pay, ideal for those looking to advance in their retail careers. The Retail Assistant Manager, also known as Assistant Store Leader Trainee, plays a pivotal part in supporting the Store Leader by overseeing and providing customer service leadership, training, and coaching store employees. The role encompasses ensuring operational excellence, maintaining store safety and cleanliness, and assisting with merchandising and marketing initiatives.

In this role, the assistant manager will focus on maintaining high employee retention by identifying qualified applicants, empowering team members, encouraging productivity, and developing future leaders. The position also requires competency in cash handling, fuel transactions, and promoting the customer loyalty program to help drive sales and customer satisfaction. Strong communication skills and proficiency with computer programs such as Microsoft Word and Excel are essential to performing the administrative and operational tasks associated with this position. Physical demands include the ability to multi-task, perform repeated bending, standing, reaching, and occasionally lifting up to 50 pounds.

7-Eleven offers comprehensive training and support to ensure employees are confident in providing excellent customer service consistently. The company's promotion-from-within philosophy provides clear career advancement opportunities across all levels of the organization, encouraging personal and professional growth. Benefits include plans such as 401k or RRSP depending on location, premium pay for holidays worked, paid time off, comprehensive health coverage, monthly bonuses or incentives, tuition reimbursement including GED programs, and adoption assistance for eligible employees. Overall, this role offers a dynamic and supportive work environment with numerous opportunities for growth and success in a globally respected retail brand.

Job Requirements

  • High school diploma or GED preferred
  • One year of retail management experience
  • Valid Driver’s License and automotive liability insurance
  • Ability to multi-task and perform physical activities such as bending, standing, reaching, and lifting up to 50 pounds
  • Strong communication skills
  • Proficiency in computer usage
  • Ability to work full-time hours
  • Commitment to safety and sanitation procedures

Job Qualifications

  • High school diploma or GED preferred
  • At least one year of retail management experience
  • Excellent oral and written communication skills
  • Proficient computer knowledge, especially Microsoft Word and Excel
  • Ability to lead, train, and coach employees effectively
  • Demonstrated strength in maintaining employee retention and productivity
  • Valid Driver's License with automotive liability insurance

Job Duties

  • Oversee and provide customer service leadership and coaching alongside the Store Leader
  • Maintain high employee retention by identifying qualified applicants and empowering employees
  • Assist in implementing merchandising and marketing programs
  • Handle cash transactions, fuel sales, and promote the loyalty program
  • Maintain a clean and safe store environment by complying with health and sanitation procedures
  • Ensure products are well-stocked and the store is presentable
  • Communicate effectively with employees and customers

Job Criteria

Experience

Mid Level (3-7 years)


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